Judy,
Did you re-opne the order and the line item. That is required for any
changes to a closed order/line.
Randy Weber
Epicor Consultant
randallweber.com
Did you re-opne the order and the line item. That is required for any
changes to a closed order/line.
Randy Weber
Epicor Consultant
randallweber.com
On Wed, Jun 16, 2010 at 2:03 PM, judyh001 <judyh001@...> wrote:
>
>
> We have a line on our sales order that was Not Firm, however, we did an
> advance billing against it and the customer paid.
>
> Now we're ready to mark the line as Firm but the checkbox is grayed out and
> not accesible.
>
> I'm not sure what we can do to fix it. If it wasn't for the advance billing
> I'd just enter a new line on the order and void the bad one.
>
> Sincerely,
> Judy Havlik
> Vantage 8.03.408
>
>
>
--
Randy Weber
weber.randy@...
(651) 263-1811
http://randallweber.com/
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