Sales Territory/Region - bug in 5.20?

Yahoo Archive
1
Todd, This is not a but, I think you have to go into the SALES TERRITORY
file and add the primary sales person for the territory to fix the Drop down
list your referencing. If my memory serves me correctly.

Patrick Winter


-----Original Message-----
From: Dina M. Hieber [mailto:dhieber@...]
Sent: Wednesday, January 07, 2004 3:09 PM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] Sales Territory/Region - bug in 5.20?


Todd,



Opps - I take that back - it does not allow you to change it. It brings you
to the another screen but you can only change the region not territory.
Sorry - jumped the gun.



Have a Nice Day,



Dina Hieber

Vamco International, Inc.

Phone (412) 963-7100

Fax; (412) 963-7160



www.vamcointernational.com

_____

From: Todd Caughey [mailto:caugheyt@...]
Sent: Wednesday, January 07, 2004 3:02 PM
To: vantage@yahoogroups.com
Subject: [Vantage] Sales Territory/Region - bug in 5.20?



In Customer maint in 5.20.313 there is a Territory field. As per "Help" if
you don't have CRM this is supposed to pull from Sales Region. BUT...it has
no drop down arrow and if you click on "Get Territory" button you get an
error about "CRsyst" not found (probably due to not having CRM I suppose).
If you directly enter into the Territory field it will pop up a territory
(region) based on the first letter you enter - or if none start with that
letter it "dings" and won't save whatever you type in. This is completely
contrary to the way any other screen works. Fort hat matter without CRM why
is the "Get Territory" button not grayed out?

Anyone know if this is a known bug? Fixed in a 5.20 patch? Fixed in
6.0/6.1? We can work around it for now but it is a little odd. Never
noticed it before until a user brought it up trying to add territories.

Thanks,
Todd Caughey
Harvey Vogel Mfg. Co.


[Non-text portions of this message have been removed]



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2
In Customer maint in 5.20.313 there is a Territory field. As per "Help" if you don't have CRM this is supposed to pull from Sales Region. BUT...it has no drop down arrow and if you click on "Get Territory" button you get an error about "CRsyst" not found (probably due to not having CRM I suppose). If you directly enter into the Territory field it will pop up a territory (region) based on the first letter you enter - or if none start with that letter it "dings" and won't save whatever you type in. This is completely contrary to the way any other screen works. Fort hat matter without CRM why is the "Get Territory" button not grayed out?

Anyone know if this is a known bug? Fixed in a 5.20 patch? Fixed in 6.0/6.1? We can work around it for now but it is a little odd. Never noticed it before until a user brought it up trying to add territories.

Thanks,
Todd Caughey
Harvey Vogel Mfg. Co.


[Non-text portions of this message have been removed]
3
Todd,



I do not have a CRM either but if you double click on the Territory field
it brings you to another screen to pick your territory.





Have a Nice Day,



Dina Hieber

Vamco International, Inc.

Phone (412) 963-7100

Fax; (412) 963-7160



www.vamcointernational.com

_____

From: Todd Caughey [mailto:caugheyt@...]
Sent: Wednesday, January 07, 2004 3:02 PM
To: vantage@yahoogroups.com
Subject: [Vantage] Sales Territory/Region - bug in 5.20?



In Customer maint in 5.20.313 there is a Territory field. As per "Help" if
you don't have CRM this is supposed to pull from Sales Region. BUT...it has
no drop down arrow and if you click on "Get Territory" button you get an
error about "CRsyst" not found (probably due to not having CRM I suppose).
If you directly enter into the Territory field it will pop up a territory
(region) based on the first letter you enter - or if none start with that
letter it "dings" and won't save whatever you type in. This is completely
contrary to the way any other screen works. Fort hat matter without CRM why
is the "Get Territory" button not grayed out?

Anyone know if this is a known bug? Fixed in a 5.20 patch? Fixed in
6.0/6.1? We can work around it for now but it is a little odd. Never
noticed it before until a user brought it up trying to add territories.

Thanks,
Todd Caughey
Harvey Vogel Mfg. Co.


[Non-text portions of this message have been removed]



Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must have
already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder and
Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
<http://groups.yahoo.com/group/vantage/files/>
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links



_____

Yahoo! Groups Links

* To visit your group on the web, go to:
http://groups.yahoo.com/group/vantage/

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vantage-unsubscribe@yahoogroups.com
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[Non-text portions of this message have been removed]
4
Todd,



Opps - I take that back - it does not allow you to change it. It brings you
to the another screen but you can only change the region not territory.
Sorry - jumped the gun.



Have a Nice Day,



Dina Hieber

Vamco International, Inc.

Phone (412) 963-7100

Fax; (412) 963-7160



www.vamcointernational.com

_____

From: Todd Caughey [mailto:caugheyt@...]
Sent: Wednesday, January 07, 2004 3:02 PM
To: vantage@yahoogroups.com
Subject: [Vantage] Sales Territory/Region - bug in 5.20?



In Customer maint in 5.20.313 there is a Territory field. As per "Help" if
you don't have CRM this is supposed to pull from Sales Region. BUT...it has
no drop down arrow and if you click on "Get Territory" button you get an
error about "CRsyst" not found (probably due to not having CRM I suppose).
If you directly enter into the Territory field it will pop up a territory
(region) based on the first letter you enter - or if none start with that
letter it "dings" and won't save whatever you type in. This is completely
contrary to the way any other screen works. Fort hat matter without CRM why
is the "Get Territory" button not grayed out?

Anyone know if this is a known bug? Fixed in a 5.20 patch? Fixed in
6.0/6.1? We can work around it for now but it is a little odd. Never
noticed it before until a user brought it up trying to add territories.

Thanks,
Todd Caughey
Harvey Vogel Mfg. Co.


[Non-text portions of this message have been removed]



Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must have
already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder and
Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
<http://groups.yahoo.com/group/vantage/files/>
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links



_____

Yahoo! Groups Links

* To visit your group on the web, go to:
http://groups.yahoo.com/group/vantage/

* To unsubscribe from this group, send an email to:
vantage-unsubscribe@yahoogroups.com
<mailto:vantage-unsubscribe@yahoogroups.com?subject=Unsubscribe>

* Your use of Yahoo! Groups is subject to the Yahoo!
<http://docs.yahoo.com/info/terms/> Terms of Service.



[Non-text portions of this message have been removed]