"Salesperson" mysteriously changes on order

Yahoo Archive
1
Vantage 8.03.406

Yes, the Ship To will do it. I had a Customer Service Rep. claiming
someone was changing her work. Set up my change log and found her
changing the Ship To. To resolve this and a couple other issues I
ended up setting up a BPM to force applying the correct salesperson
(someone other then the generic default).

Jeff
--- In vantage@yahoogroups.com, "vantage" <vantage@...> wrote:
>
> If you change the ship to it will reset to the default.
>
>
>
> Steve
>
>
>
> -----Original Message-----
> From: kayd.indaco [mailto:kay.d@...]
> Sent: December 16, 2008 1:30 PM
> To: vantage@yahoogroups.com
> Subject: [Vantage] "Salesperson" mysteriously changes on order
>
>
>
> Has anyone experienced the "SALESPERSON" changing on a sales order?
We
> have hard copies of the order when it was originally entered. Now
that
> the invoice has been printed, it shows the default/generic sales
> person. This has happened a few times in the past but we don't know
> why. Is this another bug in the system that someone has a
workaround
> for?
>
> -Kay Doolin
> Indaco Metals
>
>
>
>
>
> [Non-text portions of this message have been removed]
>
2
Has anyone experienced the "SALESPERSON" changing on a sales order? We
have hard copies of the order when it was originally entered. Now that
the invoice has been printed, it shows the default/generic sales
person. This has happened a few times in the past but we don't know
why. Is this another bug in the system that someone has a workaround
for?

-Kay Doolin
Indaco Metals
3
If you change the ship to it will reset to the default.



Steve



-----Original Message-----
From: kayd.indaco [mailto:kay.d@...]
Sent: December 16, 2008 1:30 PM
To: vantage@yahoogroups.com
Subject: [Vantage] "Salesperson" mysteriously changes on order



Has anyone experienced the "SALESPERSON" changing on a sales order? We
have hard copies of the order when it was originally entered. Now that
the invoice has been printed, it shows the default/generic sales
person. This has happened a few times in the past but we don't know
why. Is this another bug in the system that someone has a workaround
for?

-Kay Doolin
Indaco Metals





[Non-text portions of this message have been removed]