Below are the details of a server side error we are getting. Does anyone know what might be the cause and how to fix it?
Exception caught in: Epicor.ServiceModel
Error Detail
Correlation ID: ec9e8b3c-83e5-44a9-b4b1-d3a87f351bc8
Description: A server error occurred. Review the server event logs for details.
Program: Epicor.System.dll
Method: ProvideFault
Line Number: 33
Column Number: 17
Server Trace Stack: at Epicor.Hosting.Wcf.ErrorHandler.ProvideFault(Exception error, MessageVersion version, Message& fault) in C:_Releases\ICE\UD10.2.600.36FW\Source\Framework\Epicor.System\Hosting\Wcf\ErrorHandler.cs:line 33
at System.ServiceModel.Dispatcher.ErrorBehavior.ProvideFault(Exception e, FaultConverter faultConverter, ErrorHandlerFaultInfo& faultInfo)
at System.ServiceModel.Dispatcher.ErrorBehavior.ProvideMessageFaultCore(MessageRpc& rpc)
at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage8(MessageRpc& rpc)
at System.ServiceModel.Dispatcher.MessageRpc.ProcessError(Exception e)
at System.ServiceModel.Dispatcher.MessageRpc.Process(Boolean isOperationContextSet)
at System.ServiceModel.Dispatcher.ChannelHandler.DispatchAndReleasePump(RequestContext request, Boolean cleanThread, OperationContext currentOperationContext)
at System.ServiceModel.Dispatcher.ChannelHandler.HandleRequest(RequestContext request, OperationContext currentOperationContext)
at System.ServiceModel.Dispatcher.ChannelHandler.AsyncMessagePump(IAsyncResult result)
at System.ServiceModel.Dispatcher.ChannelHandler.OnAsyncReceiveComplete(IAsyncResult result)
at System.Runtime.Fx.AsyncThunk.UnhandledExceptionFrame(IAsyncResult result)
at System.Runtime.AsyncResult.Complete(Boolean completedSynchronously)
at System.ServiceModel.Channels.SecurityChannelListener1.ReceiveItemAndVerifySecurityAsyncResult2.InnerTryReceiveCompletedCallback(IAsyncResult result)
at System.Runtime.Fx.AsyncThunk.UnhandledExceptionFrame(IAsyncResult result)
at System.Runtime.AsyncResult.Complete(Boolean completedSynchronously)
at System.ServiceModel.Channels.TransportDuplexSessionChannel.TryReceiveAsyncResult.OnReceive(IAsyncResult result)
at System.Runtime.Fx.AsyncThunk.UnhandledExceptionFrame(IAsyncResult result)
at System.Runtime.AsyncResult.Complete(Boolean completedSynchronously)
at System.ServiceModel.Channels.SynchronizedMessageSource.ReceiveAsyncResult.OnReceiveComplete(Object state)
at System.ServiceModel.Channels.SessionConnectionReader.OnAsyncReadComplete(Object state)
at System.Runtime.Fx.AsyncThunk.UnhandledExceptionFrame(IAsyncResult result)
at System.Net.LazyAsyncResult.Complete(IntPtr userToken)
at System.Net.LazyAsyncResult.ProtectedInvokeCallback(Object result, IntPtr userToken)
at System.Net.Security.NegotiateStream.ProcessFrameBody(Int32 readBytes, Byte buffer, Int32 offset, Int32 count, AsyncProtocolRequest asyncRequest)
at System.Net.Security.NegotiateStream.ReadCallback(AsyncProtocolRequest asyncRequest)
at System.Net.AsyncProtocolRequest.CompleteRequest(Int32 result)
at System.Net.FixedSizeReader.CheckCompletionBeforeNextRead(Int32 bytes)
at System.Net.FixedSizeReader.ReadCallback(IAsyncResult transportResult)
at System.Runtime.AsyncResult.Complete(Boolean completedSynchronously)
at System.ServiceModel.Channels.ConnectionStream.IOAsyncResult.OnAsyncIOComplete(Object state)
at System.Net.Sockets.SocketAsyncEventArgs.OnCompleted(SocketAsyncEventArgs e)
at System.Net.Sockets.SocketAsyncEventArgs.FinishOperationSuccess(SocketError socketError, Int32 bytesTransferred, SocketFlags flags)
at System.Net.Sockets.SocketAsyncEventArgs.CompletionPortCallback(UInt32 errorCode, UInt32 numBytes, NativeOverlapped* nativeOverlapped)
at System.Threading._IOCompletionCallback.PerformIOCompletionCallback(UInt32 errorCode, UInt32 numBytes, NativeOverlapped* pOVERLAP)
Client Stack Trace
at Epicor.ServiceModel.Channels.ImplBase1.ShouldRethrowNonRetryableException(Exception ex, DataSet[] dataSets) at Erp.Proxy.BO.EmpBasicImpl.ClockOut(String& employeeID) at Erp.Adapters.EmpBasicAdapter.ClockOut(String& employeeID) • We're seeing these errors in the event viewer log as well Ice.Common.EpicorServerException: An error occurred while updating the entries. See the inner exception for details. ---> System.Data.Entity.Core.UpdateException: An error occurred while updating the entries. See the inner exception for details. ---> System.Data.SqlClient.SqlException: The current transaction cannot be committed and cannot support operations that write to the log file. Roll back the transaction. The statement has been terminated. at System.Data.SqlClient.SqlConnection.OnError(SqlException exception, Boolean breakConnection, Action1 wrapCloseInAction)
at System.Data.SqlClient.TdsParser.ThrowExceptionAndWarning(TdsParserStateObject stateObj, Boolean callerHasConnectionLock, Boolean asyncClose)
at System.Data.SqlClient.TdsParser.TryRun(RunBehavior runBehavior, SqlCommand cmdHandler, SqlDataReader dataStream, BulkCopySimpleResultSet bulkCopyHandler, TdsParserStateObject stateObj, Boolean& dataReady)
at System.Data.SqlClient.SqlDataReader.TryConsumeMetaData()
at System.Data.SqlClient.SqlDataReader.get_MetaData()
at System.Data.SqlClient.SqlCommand.FinishExecuteReader(SqlDataReader ds, RunBehavior runBehavior, String resetOptionsString, Boolean isInternal, Boolean forDescribeParameterEncryption, Boolean shouldCacheForAlwaysEncrypted)
at System.Data.SqlClient.SqlCommand.RunExecuteReaderTds(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, Boolean async, Int32 timeout, Task& task, Boolean asyncWrite, Boolean inRetry, SqlDataReader ds, Boolean describeParameterEncryptionRequest)
at System.Data.SqlClient.SqlCommand.RunExecuteReader(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, String method, TaskCompletionSource1 completion, Int32 timeout, Task& task, Boolean& usedCache, Boolean asyncWrite, Boolean inRetry) at System.Data.SqlClient.SqlCommand.RunExecuteReader(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, String method) at System.Data.SqlClient.SqlCommand.ExecuteReader(CommandBehavior behavior, String method) at System.Data.SqlClient.SqlCommand.ExecuteReader(CommandBehavior behavior) at System.Data.Entity.Infrastructure.Interception.InternalDispatcher1.Dispatch[TTarget,TInterceptionContext,TResult](TTarget target, Func3 operation, TInterceptionContext interceptionContext, Action3 executing, Action3 executed) at System.Data.Entity.Infrastructure.Interception.DbCommandDispatcher.Reader(DbCommand command, DbCommandInterceptionContext interceptionContext) at System.Data.Entity.Core.Mapping.Update.Internal.DynamicUpdateCommand.Execute(Dictionary2 identifierValues, List1 generatedValues) at System.Data.Entity.Core.Mapping.Update.Internal.UpdateTranslator.Update() --- End of inner exception stack trace --- at System.Data.Entity.Core.Mapping.Update.Internal.UpdateTranslator.Update() at System.Data.Entity.Core.Objects.ObjectContext.ExecuteInTransaction[T](Func1 func, IDbExecutionStrategy executionStrategy, Boolean startLocalTransaction, Boolean releaseConnectionOnSuccess)
at System.Data.Entity.Core.Objects.ObjectContext.SaveChangesToStore(SaveOptions options, IDbExecutionStrategy executionStrategy, Boolean startLocalTransaction)
at System.Data.Entity.Core.Objects.ObjectContext.SaveChangesInternal(SaveOptions options, Boolean executeInExistingTransaction)
at Ice.IceDataContext.SaveChanges(SaveOptions options) in C:_Releases\ICE\UD10.2.600.36FW\Source\Framework\Epicor.System\Data\IceDataContext.cs:line 355
at Erp.Services.BO.EmpBasicSvc.ClockOut(String& employeeID) in C:_Releases\ERP\UD10.2.600.36\Source\Server\Services\BO\EmpBasic\EmpBasic.cs:line 652
at Erp.Services.BO.EmpBasicSvcFacade.ClockOut(String& employeeID) in C:_Releases\ERP\UD10.2.600.36\Source\Server\Services\BO\EmpBasic\EmpBasicSvcFacade.cs:line 343
at SyncInvokeClockOut(Object , Object , Object )
at System.ServiceModel.Dispatcher.SyncMethodInvoker.Invoke(Object instance, Object inputs, Object& outputs)
at Epicor.Hosting.OperationBoundInvoker.InnerInvoke(Object instance, Func2 func) in C:\_Releases\ICE\UD10.2.600.36FW\Source\Framework\Epicor.System\Hosting\OperationBoundInvoker.cs:line 59 at Epicor.Hosting.OperationBoundInvoker.Invoke(Object instance, Func2 func) in C:_Releases\ICE\UD10.2.600.36FW\Source\Framework\Epicor.System\Hosting\OperationBoundInvoker.cs:line 28
— End of inner exception stack trace —
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