I’m Installing service Connect client from different domain.while installing it provided with local user credentials. After the installation completes it throws following errors while login service connect console.
The administrative console was not properly installed. Please reinstall.
Appreciate your help and suggestions.
Hello,
Did install running the setup using Run As Administrator?
Hello Simon,
OfCourse this holds the domain administrator privileges. While in Mid of Installation also it prompted for credentials that time it accepts only local domain password.
Does the account that you are logged in as, have local administration privileges?
Just to clarify when I mean Run As Administrator I mean like by right clicking on the setup.exe and clicking
Apologies, I think I might have misunderstood. If the install was succesful which by the looks it was and it is just the execution side of things failing. Then the case may well be that the computer you are logged into and running the client is not trusted by the other domain. This might be by design (by your administrators). The easiest way to resolve this is ensure you have the same account name and password on both domains.
What I think is happening is that when the admin cosole runs and tries to access the ESC server to perform version and logons it is being prevented by AD security. To prove it I would expect you will see error messages in the event logs on your ESC server.
Here are some links to that gives you some more information: If you are not your the network administrator, then I’d be enlisting their help.
https://support.microsoft.com/en-au/help/111565/how-to-create-a-trust-relationship-from-one-computer
I hope the information helps.
