Hello Amelie
You can enter the warranty account on the Product Group but on the COS contexts, not on the Sales context.
Have you tried that?
Hi,
I'm able to create service call, and service job. How is it possible that I can't create a sales order for parts under warranties, and make them impact my account warranty instead of cost of sells goods.
Or even if I could just ship those parts, and the cost would be at the good place.
Can anyone help me? I saw the person changing the product group in the sales order line, but it is not really working because it put the price of the part in the warranty account, but not the cost on the account associate.
Amélie