Hello,
We recently changed the calendar on one of our resource groups as we added a 2nd shift, but I cannot get the shop capacity report to reflect this change as it’s still holding onto the previous calendar.
The previous calendar was a 6 day/7 per, for a total of 42 hours.
The new is a 5 day/15 per, which should net us 75 hours a week.
As shown, the shop load report is hanging onto that old calendar. I have run the ‘Generate Shop Capacity Process’ numerous times with no change. I submitted a ticket with Epicor support a few weeks ago and they have nothing to offer so far. I’m a missing something or has anyone seen this behavior before? This is the first time I’ve tried to change a schedule on a resource, so I’m not sure where I went wrong nor what to expect. Thanks!
