SO Void best practice

Nevermind...I was being stupid...I can change it on the line level...UGH  TGIF


On Friday, July 15, 2016 10:33 AM, "Kimberley White faepigrl@... [vantage]" <vantage@yahoogroups.com> wrote:


 
<div id="ygrps-yiv-141154838yiv8669414958ygrp-text">
  
  
  <div></div><div style="color:#000;background-color:#fff;font-family:HelveticaNeue, Helvetica Neue, Helvetica, Arial, Lucida Grande, sans-serif;font-size:16px;"><div dir="ltr"><span>So they are claiming that have always been able to change the QTY to zero. &nbsp;I created a new SO in test and tried to change the QTY to zero and it tells me I need QTY.</span></div><div dir="ltr"><span><br clear="none"></span></div><div dir="ltr"><span>Thoughts?</span></div> <div class="ygrps-yiv-141154838yiv8669414958qtdSeparateBR"><br clear="none"><br clear="none"></div><div class="ygrps-yiv-141154838yiv8669414958yqt1884049956" id="ygrps-yiv-141154838yiv8669414958yqt11254"><div class="ygrps-yiv-141154838yiv8669414958yahoo_quoted" style="display:block;"> <div style="font-family:HelveticaNeue, Helvetica Neue, Helvetica, Arial, Lucida Grande, sans-serif;font-size:16px;"> <div style="font-family:HelveticaNeue, Helvetica Neue, Helvetica, Arial, Lucida Grande, sans-serif;font-size:16px;"> <div dir="ltr"><font size="2" face="Arial"> On Friday, July 15, 2016 10:06 AM, &quot;Kimberley White faepigrl@... [vantage]&quot; &lt;vantage@yahoogroups.com&gt; wrote:<br clear="none"></font></div>  <br clear="none"><br clear="none"> <div class="ygrps-yiv-141154838yiv8669414958y_msg_container"><div id="ygrps-yiv-141154838yiv8669414958"><div>

 

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  <div></div><div style="color:#000;background-color:#fff;font-family:HelveticaNeue, Helvetica Neue, Helvetica, Arial, Lucida Grande, sans-serif;font-size:16px;"><div id="ygrps-yiv-141154838yiv8669414958yui_3_16_0_ym19_1_1468591231776_3288"><span id="ygrps-yiv-141154838yiv8669414958yui_3_16_0_ym19_1_1468591231776_3428">Ok thanks. &nbsp;This makes sense and just wanted to confirm.&nbsp;</span></div><div id="ygrps-yiv-141154838yiv8669414958yui_3_16_0_ym19_1_1468591231776_3288"><span><br clear="none"></span></div><div id="ygrps-yiv-141154838yiv8669414958yui_3_16_0_ym19_1_1468591231776_3288"><span id="ygrps-yiv-141154838yiv8669414958yui_3_16_0_ym19_1_1468591231776_3545">Now they are doing something else crazy with a SO. &nbsp;They are trying to change the QTY to Zero. &nbsp;I tested this and could create a SO and Line with no QTy but once I change it to have QTY&nbsp;</span>I can&#39;t change it back to Zero. &nbsp;This is correct...I don&#39;t know why they want it back to zero.</div><div id="ygrps-yiv-141154838yiv8669414958yui_3_16_0_ym19_1_1468591231776_3288"><span><br clear="none"></span></div><div id="ygrps-yiv-141154838yiv8669414958yui_3_16_0_ym19_1_1468591231776_3288"><span id="ygrps-yiv-141154838yiv8669414958yui_3_16_0_ym19_1_1468591231776_3544">thanks</span></div><div id="ygrps-yiv-141154838yiv8669414958yui_3_16_0_ym19_1_1468591231776_3288"><span><br clear="none"></span></div> <div class="ygrps-yiv-141154838yiv8669414958qtdSeparateBR"><br clear="none"><br clear="none"></div><div class="ygrps-yiv-141154838yiv8669414958yahoo_quoted"> <div style="font-family:HelveticaNeue, Helvetica Neue, Helvetica, Arial, Lucida Grande, sans-serif;font-size:16px;"> <div style="font-family:HelveticaNeue, Helvetica Neue, Helvetica, Arial, Lucida Grande, sans-serif;font-size:16px;"> <div dir="ltr"><font size="2" face="Arial"> On Thursday, July 14, 2016 12:03 PM, &quot;&#39;Claudia Stone&#39; cstone@... [vantage]&quot; &lt;vantage@yahoogroups.com&gt; wrote:<br clear="none"></font></div>  <br clear="none"><br clear="none"> <div class="ygrps-yiv-141154838yiv8669414958y_msg_container"><div id="ygrps-yiv-141154838yiv8669414958"><div>

 

<div id="ygrps-yiv-141154838yiv8669414958ygrp-text">
  
  
  <div></div><div class="ygrps-yiv-141154838yiv8669414958WordSection1"><div class="ygrps-yiv-141154838yiv8669414958MsoNormal">Unlike Invoices, &nbsp;Sales Orders don’t usually have controlled numbering as they have no affect on the GL.&nbsp; That being said, voiding a SO is a better option than deleting it as it keeps the number in the system for auditing if your company DOES want to maintain the integrity of the SO numbering sequence.&nbsp; </div><div class="ygrps-yiv-141154838yiv8669414958MsoNormal"> &nbsp;</div><div class="ygrps-yiv-141154838yiv8669414958MsoNormal"> &nbsp;</div><div class="ygrps-yiv-141154838yiv8669414958MsoNormal">Claudia Stone</div><div class="ygrps-yiv-141154838yiv8669414958MsoNormal">Aspacia Systems, Inc.</div><div class="ygrps-yiv-141154838yiv8669414958MsoNormal"> &nbsp;</div></div> 

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I have a SO that they want to VOID; the line has an RMA attached to it.  They are trying to ZERO out that Qty. I didn't think that was best practice.  Since there is an RMA I would think that would fix any issues but they are seeing demand.

Thoughts.
We close release or line or order, depending on the case, without shipping.  This calls it Void in the system.  We leave qty and price alone.. figure it's good to know what we "lost".

Nancy
Was the Order Shipped to the customer? Was there a prepayment involved with this order? If there was no Payment for the order then just close the line. The line will mark as Void and Finance won't get a transaction. If you're trying to Reverse a payment that was received the Order than you may issue an RMA to refund the customer. 

Jonathan Lang

Unlike Invoices,  Sales Orders don’t usually have controlled numbering as they have no affect on the GL.  That being said, voiding a SO is a better option than deleting it as it keeps the number in the system for auditing if your company DOES want to maintain the integrity of the SO numbering sequence. 

 

 

Claudia Stone

Aspacia Systems, Inc.

 

Ok thanks.  This makes sense and just wanted to confirm. 

Now they are doing something else crazy with a SO.  They are trying to change the QTY to Zero.  I tested this and could create a SO and Line with no QTy but once I change it to have QTY I can't change it back to Zero.  This is correct...I don't know why they want it back to zero.

thanks



On Thursday, July 14, 2016 12:03 PM, "'Claudia Stone' cstone@... [vantage]" <vantage@yahoogroups.com> wrote:


 
<div id="ygrps-yiv-864827537yiv7303592256ygrp-text">
  
  
  <div></div><div class="ygrps-yiv-864827537yiv7303592256WordSection1"><div class="ygrps-yiv-864827537yiv7303592256MsoNormal">Unlike Invoices, &nbsp;Sales Orders don’t usually have controlled numbering as they have no affect on the GL.&nbsp; That being said, voiding a SO is a better option than deleting it as it keeps the number in the system for auditing if your company DOES want to maintain the integrity of the SO numbering sequence.&nbsp; </div><div class="ygrps-yiv-864827537yiv7303592256MsoNormal"> &nbsp;</div><div class="ygrps-yiv-864827537yiv7303592256MsoNormal"> &nbsp;</div><div class="ygrps-yiv-864827537yiv7303592256MsoNormal">Claudia Stone</div><div class="ygrps-yiv-864827537yiv7303592256MsoNormal">Aspacia Systems, Inc.</div><div class="ygrps-yiv-864827537yiv7303592256MsoNormal"> &nbsp;</div></div> 

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So they are claiming that have always been able to change the QTY to zero.  I created a new SO in test and tried to change the QTY to zero and it tells me I need QTY.

Thoughts?


On Friday, July 15, 2016 10:06 AM, "Kimberley White faepigrl@... [vantage]" <vantage@yahoogroups.com> wrote:


 
<div id="ygrps-yiv-725907413yiv7181835463ygrp-text">
  
  
  <div></div><div style="color:#000;background-color:#fff;font-family:HelveticaNeue, Helvetica Neue, Helvetica, Arial, Lucida Grande, sans-serif;font-size:16px;"><div id="ygrps-yiv-725907413yiv7181835463yui_3_16_0_ym19_1_1468591231776_3288"><span id="ygrps-yiv-725907413yiv7181835463yui_3_16_0_ym19_1_1468591231776_3428">Ok thanks. &nbsp;This makes sense and just wanted to confirm.&nbsp;</span></div><div id="ygrps-yiv-725907413yiv7181835463yui_3_16_0_ym19_1_1468591231776_3288"><span><br clear="none"></span></div><div id="ygrps-yiv-725907413yiv7181835463yui_3_16_0_ym19_1_1468591231776_3288"><span id="ygrps-yiv-725907413yiv7181835463yui_3_16_0_ym19_1_1468591231776_3545">Now they are doing something else crazy with a SO. &nbsp;They are trying to change the QTY to Zero. &nbsp;I tested this and could create a SO and Line with no QTy but once I change it to have QTY&nbsp;</span>I can&#39;t change it back to Zero. &nbsp;This is correct...I don&#39;t know why they want it back to zero.</div><div id="ygrps-yiv-725907413yiv7181835463yui_3_16_0_ym19_1_1468591231776_3288"><span><br clear="none"></span></div><div id="ygrps-yiv-725907413yiv7181835463yui_3_16_0_ym19_1_1468591231776_3288"><span id="ygrps-yiv-725907413yiv7181835463yui_3_16_0_ym19_1_1468591231776_3544">thanks</span></div><div id="ygrps-yiv-725907413yiv7181835463yui_3_16_0_ym19_1_1468591231776_3288"><span><br clear="none"></span></div> <div class="ygrps-yiv-725907413yiv7181835463qtdSeparateBR"><br clear="none"><br clear="none"></div><div class="ygrps-yiv-725907413yiv7181835463yahoo_quoted" style="display:block;"> <div style="font-family:HelveticaNeue, Helvetica Neue, Helvetica, Arial, Lucida Grande, sans-serif;font-size:16px;"> <div style="font-family:HelveticaNeue, Helvetica Neue, Helvetica, Arial, Lucida Grande, sans-serif;font-size:16px;"> <div dir="ltr"><font size="2" face="Arial"> On Thursday, July 14, 2016 12:03 PM, &quot;&#39;Claudia Stone&#39; cstone@... [vantage]&quot; &lt;vantage@yahoogroups.com&gt; wrote:<br clear="none"></font></div>  <br clear="none"><br clear="none"> <div class="ygrps-yiv-725907413yiv7181835463y_msg_container"><div id="ygrps-yiv-725907413yiv7181835463"><div>

 

<div id="ygrps-yiv-725907413yiv7181835463ygrp-text">
  
  
  <div></div><div class="ygrps-yiv-725907413yiv7181835463WordSection1"><div class="ygrps-yiv-725907413yiv7181835463MsoNormal">Unlike Invoices, &nbsp;Sales Orders don’t usually have controlled numbering as they have no affect on the GL.&nbsp; That being said, voiding a SO is a better option than deleting it as it keeps the number in the system for auditing if your company DOES want to maintain the integrity of the SO numbering sequence.&nbsp; </div><div class="ygrps-yiv-725907413yiv7181835463MsoNormal"> &nbsp;</div><div class="ygrps-yiv-725907413yiv7181835463MsoNormal"> &nbsp;</div><div class="ygrps-yiv-725907413yiv7181835463MsoNormal">Claudia Stone</div><div class="ygrps-yiv-725907413yiv7181835463MsoNormal">Aspacia Systems, Inc.</div><div class="ygrps-yiv-725907413yiv7181835463MsoNormal"> &nbsp;</div></div> 

</div>
 


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