Solution Workbench hangs

When clicking on a certain solution (happens to contain only ReportStyles and RDDs) in Solution Workbench /api/v2/odata/165139/Ice.BO.ExportPackageSvc/GetByID request hangs and then is cancelled. Has anyone seen this?

No error message or correlationID. should I check the app server logs?

Other small solutions open fine.

EDIT: eventually I got this:

Same solution opens in Pilot in under 2 seconds

After clicking Wait on the Long Running Process message, eventually it responded. :roll_eyes:

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I’m curious how many elements were in the solution?

15 RDL and 13 RDD. Its working fine now,

Our users got a few Long Running Ops today. :man_shrugging:

Spoke too soon… Appears transient. May be related to opening the solution having tracking enabled. Problem solution had tracking eneabled, moved tracking to another solution. First solution is normal and other solution now slow. Request pending 4.5min to get a 4.2kb response.

That’s a pretty small solution for the cloud to choke.

It’s definately the tracker solution that’s slow. I’m importing solutions after a refresh and switching tracked solutions to keep them like so:

Everytime I open the tracked solution, the request is pending for several minutes.


image

Steps to repro:

SBW:

  1. create a solution, mark it tracked
  2. install any solution
  3. open the tracked solution << /Ice.BO.ExportPackageSvc/GetByID hangs for several minutes.

I have a case for a different part of this same issue. I reported that the Long Running Process slide breaks the import slide. Reported as a UX issue, but support expressed an inability to repro getting the slide to come out. I can repro that with context of tracking as well.

CASE: CS0005281002

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Thanks for sharing. Ours is CASE: CS0005315601

I think we’ve narrowed it down to first open of tracked solution AFTER a built solution has been installed.