Stuck on Conversion Workbench after Upgrade

Good afternoon!

Currently working on an E11 upgrade from E10, and I’m running the conversions after the database was upgraded. All of the others seemed to do fine, but one failed and is in an “ERROR” status.

Conversion 1580 failed, and I can’t move forward.
1580 fails saying - “This process was already run on (this date)”
This is the conversion to upgrade the AES Encryption.

I’m fine with doing a direct SQL update if needed, but is anyone aware of why this conversion would fail, and what I can do to move foreward?

Thanks!

Hi Mike,

I’ve ran into this 2 different times now, both times have just flagged that conversion as COMPLETE in SQL, and seems to be OK. Not sure why it fails though?

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Hey Jon,
That’s what I ended up doing. No issues afterwards, but I have no idea why this happens.

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I just ran into this, with it failing on conversion 1580 and another. Look in the app server event log to see issue. My issue was that there was another company in the database that the account I’d initially logged in with didn’t have access to, so it didn’t have rights to run the conversion on the other company’s data.

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Thanks for following up with what you found as the root cause for you. May have been the case for the others as well, but now in the future people can see if this may be the root cause.

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Linking Related

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Yeah thats what @jfarley did to trick it into thinking the conversion ran. Not ideal tbh. But good last resort if you can’t get past the conversion screen after upgrade.

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