Supplier RMA from DMR

Yahoo Archive
1
ok thanks



On Thursday, May 28, 2015 9:04 AM, "Manasa Reddy manasa.reddy@... [vantage]" <vantage@yahoogroups.com> wrote:


  
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On the DMR header screen (or the first one that opens)  there are 5 check boxes there you can put whatever you want.
Manasa
 
 
From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com]
Sent: Thursday, May 28, 2015 8:23 AM
To: vantage@yahoogroups.com
Subject: Re: [Vantage] Supplier RMA from DMR
 
 
I don't see that check box called "Waiting RMA from Supplier".  Do you mean create a custom field or use the custom check offs?
 
Thanks
 
 
On Thursday, May 28, 2015 7:49 AM, "Manasa Reddy manasa.reddy@... [vantage]" <vantage@yahoogroups.com> wrote:
 
 
No it does go back to the Buyer.  I was saying that because the Buyer has the relationship with the Supplier they will call and get an RMA#, then our Buyer will let QC know what the number is, then QC fills out the rest of the DMR.  Don’t reject until the number comes through that way until that RMA# is obtained the DMR # stays open.  We enter comments as to what we are waiting for therefore we don’t have to reject right away and we know why it is still open.  You can even use the check boxes on the DMR header screen with one labeled as “Waiting for RMA from Supplier”
Manasa
 
 
From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com]
Sent: Wednesday, May 27, 2015 3:22 PM
To: vantage@yahoogroups.com
Subject: Re: [Vantage] Supplier RMA from DMR
 
 
ok so your quality department handles all of it.  It never goes back to the buyer.  I notice on the Reject tab you can't add the Supplier RMA# until you reject it but it you save the DMR it closes.  Do you leave it open or don't reject until you get the RMA?
Thanks
 
 
On Wednesday, May 27, 2015 2:35 PM, "Manasa Reddy manasa.reddy@... [vantage]" <vantage@yahoogroups.com> wrote:
 
 
We tell purchasing to get one…they have the relationship with the supplier, therefore it is their job to get the number and report back to QC with said info.  QC finishes and sends info to shipping to create miscellaneous packslip to ship parts back.
If purchasing is getting new parts they create a new line on either the original PO (with notes) or create a new PO to receive new parts.
Manasa
 
 
From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com]
Sent: Wednesday, May 27, 2015 10:59 AM
To: Vantage List
Subject: [Vantage] Supplier RMA from DMR
 
 
How do others process/get RMA from a supplier after we failed a part using the DMR process?  How do you send a request to the supplier for the RMA?    Is there a way to do it in Epicor or do we need to customize this?
 
THanks
IMPORTANT NOTICE FROM API: This communication, including any attachments, contains information that may be confidential or privileged and is intended solely for the entity or individual to whom it is addressed. If you are not the intended recipient, please contact the sender immediately and delete this message. Any unauthorized disclosure, copying or distribution of this message is strictly prohibited.
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2
How do others process/get RMA from a supplier after we failed a part using the DMR process?  How do you send a request to the supplier for the RMA?    Is there a way to do it in Epicor or do we need to customize this?
 
THanks
3

We tell purchasing to get one…they have the relationship with the supplier, therefore it is their job to get the number and report back to QC with said info.  QC finishes and sends info to shipping to create miscellaneous packslip to ship parts back.

If purchasing is getting new parts they create a new line on either the original PO (with notes) or create a new PO to receive new parts.

Manasa

 

 

From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com]
Sent: Wednesday, May 27, 2015 10:59 AM
To: Vantage List
Subject: [Vantage] Supplier RMA from DMR

 

 

How do others process/get RMA from a supplier after we failed a part using the DMR process?  How do you send a request to the supplier for the RMA?    Is there a way to do it in Epicor or do we need to customize this?

 

THanks

IMPORTANT NOTICE FROM API: This communication, including any attachments, contains information that may be confidential or privileged and is intended solely for the entity or individual to whom it is addressed. If you are not the intended recipient, please contact the sender immediately and delete this message. Any unauthorized disclosure, copying or distribution of this message is strictly prohibited.

IMPORTANT NOTICE FROM API: This communication, including any attachments, contains information that may be confidential or privileged and is intended solely for the entity or individual to whom it is addressed. If you are not the intended recipient, please contact the sender immediately and delete this message. Any unauthorized disclosure, copying or distribution of this message is strictly prohibited.
4
ok so your quality department handles all of it.  It never goes back to the buyer.  I notice on the Reject tab you can't add the Supplier RMA# until you reject it but it you save the DMR it closes.  Do you leave it open or don't reject until you get the RMA?
Thanks



On Wednesday, May 27, 2015 2:35 PM, "Manasa Reddy manasa.reddy@... [vantage]" <vantage@yahoogroups.com> wrote:


  
<div id="ygrps-yiv-970419049yiv5996667710ygrp-text">
  
  
  <div>
We tell purchasing to get one…they have the relationship with the supplier, therefore it is their job to get the number and report back to QC with said info.  QC finishes and sends info to shipping to create miscellaneous packslip to ship parts back.
If purchasing is getting new parts they create a new line on either the original PO (with notes) or create a new PO to receive new parts.
Manasa
 
 
From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com]
Sent: Wednesday, May 27, 2015 10:59 AM
To: Vantage List
Subject: [Vantage] Supplier RMA from DMR
 
 
How do others process/get RMA from a supplier after we failed a part using the DMR process?  How do you send a request to the supplier for the RMA?    Is there a way to do it in Epicor or do we need to customize this?
 
THanks
IMPORTANT NOTICE FROM API: This communication, including any attachments, contains information that may be confidential or privileged and is intended solely for the entity or individual to whom it is addressed. If you are not the intended recipient, please contact the sender immediately and delete this message. Any unauthorized disclosure, copying or distribution of this message is strictly prohibited.
IMPORTANT NOTICE FROM API: This communication, including any attachments, contains information that may be confidential or privileged and is intended solely for the entity or individual to whom it is addressed. If you are not the intended recipient, please contact the sender immediately and delete this message. Any unauthorized disclosure, copying or distribution of this message is strictly prohibited. 
</div>
 


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5

No it does go back to the Buyer.  I was saying that because the Buyer has the relationship with the Supplier they will call and get an RMA#, then our Buyer will let QC know what the number is, then QC fills out the rest of the DMR.  Don’t reject until the number comes through that way until that RMA# is obtained the DMR # stays open.  We enter comments as to what we are waiting for therefore we don’t have to reject right away and we know why it is still open.  You can even use the check boxes on the DMR header screen with one labeled as “Waiting for RMA from Supplier”

Manasa

 

 

From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com]
Sent: Wednesday, May 27, 2015 3:22 PM
To: vantage@yahoogroups.com
Subject: Re: [Vantage] Supplier RMA from DMR

 

 

ok so your quality department handles all of it.  It never goes back to the buyer.  I notice on the Reject tab you can't add the Supplier RMA# until you reject it but it you save the DMR it closes.  Do you leave it open or don't reject until you get the RMA?

Thanks

 

 

On Wednesday, May 27, 2015 2:35 PM, "Manasa Reddy manasa.reddy@... [vantage]" <vantage@yahoogroups.com> wrote:

 

 

We tell purchasing to get one…they have the relationship with the supplier, therefore it is their job to get the number and report back to QC with said info.  QC finishes and sends info to shipping to create miscellaneous packslip to ship parts back.

If purchasing is getting new parts they create a new line on either the original PO (with notes) or create a new PO to receive new parts.

Manasa

 

 

From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com]
Sent: Wednesday, May 27, 2015 10:59 AM
To: Vantage List
Subject: [Vantage] Supplier RMA from DMR

 

 

How do others process/get RMA from a supplier after we failed a part using the DMR process?  How do you send a request to the supplier for the RMA?    Is there a way to do it in Epicor or do we need to customize this?

 

THanks

IMPORTANT NOTICE FROM API: This communication, including any attachments, contains information that may be confidential or privileged and is intended solely for the entity or individual to whom it is addressed. If you are not the intended recipient, please contact the sender immediately and delete this message. Any unauthorized disclosure, copying or distribution of this message is strictly prohibited.

IMPORTANT NOTICE FROM API: This communication, including any attachments, contains information that may be confidential or privileged and is intended solely for the entity or individual to whom it is addressed. If you are not the intended recipient, please contact the sender immediately and delete this message. Any unauthorized disclosure, copying or distribution of this message is strictly prohibited.

 

IMPORTANT NOTICE FROM API: This communication, including any attachments, contains information that may be confidential or privileged and is intended solely for the entity or individual to whom it is addressed. If you are not the intended recipient, please contact the sender immediately and delete this message. Any unauthorized disclosure, copying or distribution of this message is strictly prohibited.

IMPORTANT NOTICE FROM API: This communication, including any attachments, contains information that may be confidential or privileged and is intended solely for the entity or individual to whom it is addressed. If you are not the intended recipient, please contact the sender immediately and delete this message. Any unauthorized disclosure, copying or distribution of this message is strictly prohibited.
6
I don't see that check box called "Waiting RMA from Supplier".  Do you mean create a custom field or use the custom check offs?
 
Thanks



On Thursday, May 28, 2015 7:49 AM, "Manasa Reddy manasa.reddy@... [vantage]" <vantage@yahoogroups.com> wrote:


  
<div id="ygrps-yiv-1348063279yiv6931591969ygrp-text">
  
  
  <div>
No it does go back to the Buyer.  I was saying that because the Buyer has the relationship with the Supplier they will call and get an RMA#, then our Buyer will let QC know what the number is, then QC fills out the rest of the DMR.  Don’t reject until the number comes through that way until that RMA# is obtained the DMR # stays open.  We enter comments as to what we are waiting for therefore we don’t have to reject right away and we know why it is still open.  You can even use the check boxes on the DMR header screen with one labeled as “Waiting for RMA from Supplier”
Manasa
 
 
From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com]
Sent: Wednesday, May 27, 2015 3:22 PM
To: vantage@yahoogroups.com
Subject: Re: [Vantage] Supplier RMA from DMR
 
 
ok so your quality department handles all of it.  It never goes back to the buyer.  I notice on the Reject tab you can't add the Supplier RMA# until you reject it but it you save the DMR it closes.  Do you leave it open or don't reject until you get the RMA?
Thanks
 
 
On Wednesday, May 27, 2015 2:35 PM, "Manasa Reddy manasa.reddy@... [vantage]" <vantage@yahoogroups.com> wrote:
 
 
We tell purchasing to get one…they have the relationship with the supplier, therefore it is their job to get the number and report back to QC with said info.  QC finishes and sends info to shipping to create miscellaneous packslip to ship parts back.
If purchasing is getting new parts they create a new line on either the original PO (with notes) or create a new PO to receive new parts.
Manasa
 
 
From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com]
Sent: Wednesday, May 27, 2015 10:59 AM
To: Vantage List
Subject: [Vantage] Supplier RMA from DMR
 
 
How do others process/get RMA from a supplier after we failed a part using the DMR process?  How do you send a request to the supplier for the RMA?    Is there a way to do it in Epicor or do we need to customize this?
 
THanks
IMPORTANT NOTICE FROM API: This communication, including any attachments, contains information that may be confidential or privileged and is intended solely for the entity or individual to whom it is addressed. If you are not the intended recipient, please contact the sender immediately and delete this message. Any unauthorized disclosure, copying or distribution of this message is strictly prohibited.
IMPORTANT NOTICE FROM API: This communication, including any attachments, contains information that may be confidential or privileged and is intended solely for the entity or individual to whom it is addressed. If you are not the intended recipient, please contact the sender immediately and delete this message. Any unauthorized disclosure, copying or distribution of this message is strictly prohibited.
 
IMPORTANT NOTICE FROM API: This communication, including any attachments, contains information that may be confidential or privileged and is intended solely for the entity or individual to whom it is addressed. If you are not the intended recipient, please contact the sender immediately and delete this message. Any unauthorized disclosure, copying or distribution of this message is strictly prohibited.
IMPORTANT NOTICE FROM API: This communication, including any attachments, contains information that may be confidential or privileged and is intended solely for the entity or individual to whom it is addressed. If you are not the intended recipient, please contact the sender immediately and delete this message. Any unauthorized disclosure, copying or distribution of this message is strictly prohibited. 
</div>
 


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7

On the DMR header screen (or the first one that opens)  there are 5 check boxes there you can put whatever you want.

Manasa

 

 

From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com]
Sent: Thursday, May 28, 2015 8:23 AM
To: vantage@yahoogroups.com
Subject: Re: [Vantage] Supplier RMA from DMR

 

 

I don't see that check box called "Waiting RMA from Supplier".  Do you mean create a custom field or use the custom check offs?

 

Thanks

 

 

On Thursday, May 28, 2015 7:49 AM, "Manasa Reddy manasa.reddy@... [vantage]" <vantage@yahoogroups.com> wrote:

 

 

No it does go back to the Buyer.  I was saying that because the Buyer has the relationship with the Supplier they will call and get an RMA#, then our Buyer will let QC know what the number is, then QC fills out the rest of the DMR.  Don’t reject until the number comes through that way until that RMA# is obtained the DMR # stays open.  We enter comments as to what we are waiting for therefore we don’t have to reject right away and we know why it is still open.  You can even use the check boxes on the DMR header screen with one labeled as “Waiting for RMA from Supplier”

Manasa

 

 

From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com]
Sent: Wednesday, May 27, 2015 3:22 PM
To: vantage@yahoogroups.com
Subject: Re: [Vantage] Supplier RMA from DMR

 

 

ok so your quality department handles all of it.  It never goes back to the buyer.  I notice on the Reject tab you can't add the Supplier RMA# until you reject it but it you save the DMR it closes.  Do you leave it open or don't reject until you get the RMA?

Thanks

 

 

On Wednesday, May 27, 2015 2:35 PM, "Manasa Reddy manasa.reddy@... [vantage]" <vantage@yahoogroups.com> wrote:

 

 

We tell purchasing to get one…they have the relationship with the supplier, therefore it is their job to get the number and report back to QC with said info.  QC finishes and sends info to shipping to create miscellaneous packslip to ship parts back.

If purchasing is getting new parts they create a new line on either the original PO (with notes) or create a new PO to receive new parts.

Manasa

 

 

From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com]
Sent: Wednesday, May 27, 2015 10:59 AM
To: Vantage List
Subject: [Vantage] Supplier RMA from DMR

 

 

How do others process/get RMA from a supplier after we failed a part using the DMR process?  How do you send a request to the supplier for the RMA?    Is there a way to do it in Epicor or do we need to customize this?

 

THanks

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