Suppress "Customer on credit hold" message in OE

Anyone able to get this working in E9?

We narrowed it down to the MasterUpdate and not being able to suppress it there. The cCreditLimitMessage argument is not available there. If we do the iContinue it stops the warnings/updates for changing customer, ship via, and need by date.

No one needs to see the credit message EVERY line update -- don't know why it isn't easier to turn this off!

I appreciate any help!

Jenn

--- In vantage@yahoogroups.com, "Jennifer" <Jennifer.Lisser@...> wrote:
Joe,
We had this working in V8.03 and it isn't working quite right in E9. We don't want to see the message ever since the "jelly bean" is a good enough indicator for us.

I'm trying to figure out why we get the popup when we save the line in E9. If you get this to work all around let me know the trick :)

SalesOrder.CheckCustOnCreditHold, post-processing action to
set the cCreditLimitMessage argument to the "" value

SalesOrder.CheckCustomerCreditLimit, post-processing
set the cCreditLimitMessage argument to the "" value
and set the IContinue argument to the true value

SalesOrder.OnChangeofSoldToCreditCheck
set the cCreditLimitMessage argument to the "" value
and set the IContinue argument to the true value

You probably noticed there isn't an IContinue argument in the first method directive about. I thought that was my bug in E9, but found that we didn't have it in V8 either and the suppressing works just fine.

Good luck - and please share if you get it to work!

Jenn
Hi All,



Has any found a way to suppress or control the popup window that says a
customer is on credit hold when working in Order Entry?



At a minimum, we'd like to be able to completely suppress it. The Order
Entry screens already has indicators that the order is on credit hold.

Ideally, it would be nice to only see this popup one time when the order
is being created and the customer ID is entered for the first time.



[Non-text portions of this message have been removed]
Joe,
We had this working in V8.03 and it isn't working quite right in E9. We don't want to see the message ever since the "jelly bean" is a good enough indicator for us.

I'm trying to figure out why we get the popup when we save the line in E9. If you get this to work all around let me know the trick :)

SalesOrder.CheckCustOnCreditHold, post-processing action to
set the cCreditLimitMessage argument to the "" value

SalesOrder.CheckCustomerCreditLimit, post-processing
set the cCreditLimitMessage argument to the "" value
and set the IContinue argument to the true value

SalesOrder.OnChangeofSoldToCreditCheck
set the cCreditLimitMessage argument to the "" value
and set the IContinue argument to the true value

You probably noticed there isn't an IContinue argument in the first method directive about. I thought that was my bug in E9, but found that we didn't have it in V8 either and the suppressing works just fine.

Good luck - and please share if you get it to work!

Jenn


--- In vantage@yahoogroups.com, Joe Rojas <jrojas@...> wrote:
Hi All,
Has any found a way to suppress or control the popup window that says a customer is on credit hold when working in Order Entry?

At a minimum, we'd like to be able to completely suppress it. The Order Entry screens already has indicators that the order is on credit hold.

Ideally, it would be nice to only see this popup one time when the order is being created and the customer ID is entered for the first time.