Tax Connect Bug

I would like to be "in the know" if you get an SCR or any other fix of this problem. We are loosing the occasional tax records and are struggling to watch for this problem on a daily basis.

Denton Yoder

--- In vantage@yahoogroups.com, "Jennifer" <jmesiano@...> wrote:
>
> They may have a potential real fix for affected invoices. I submitted my db for beta testing yesterday. I should have an answer shortly as to whether the fix works. I don't think they have a fix to prevent it from happening to future invoices, but I know the SCR has been escalated. Hopefully, when they do have a fix, they won't wait until .408 to release it.
>
>
> --- In vantage@yahoogroups.com, "Manasa Reddy" <manasa@> wrote:
> >
> > Sorry, Jennifer, Was on vacation and never saw your email until I came
> > back!
> >
> > We are still on Vista 8.0. We are in the middle of testing out Vantage
> > 8.03.407. That is the level we are testing our data on. We bought Tax
> > Connect, but have not even implemented it yet.
> >
> > Wanted to be live on it before April 1st, but I guess we will not go
> > there with Tax Connect.
> >
> >
> >
> > M. Manasa Reddy
> > manasa@
> > P: 630-806-2000
> > F: 630-806-2001
> >
> >
> > ________________________________
> >
> > From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf
> > Of Jennifer
> > Sent: Wednesday, March 04, 2009 1:21 PM
> > To: vantage@yahoogroups.com
> > Subject: [Vantage] Re: Tax Connect Bug
> >
> >
> >
> > What version are you on? From what I understand this is a potential
> > problem for any level of 8.03.40x. Are you live with Tax Connect?
> >
> > --- In vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com> ,
> > "Manasa Reddy" <manasa@> wrote:
> > >
> > > Just great, because we are upgrading to the 407 patch to go live on
> > > 4/1...luv it!!
> > >
> > >
> > >
> > > M. Manasa Reddy
> > > manasa@
> > > P: 630-806-2000
> > > F: 630-806-2001
> > >
> > >
> > > ________________________________
> > >
> > > From: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
> > [mailto:vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com> ] On
> > Behalf
> > > Of Jennifer
> > > Sent: Wednesday, March 04, 2009 12:55 PM
> > > To: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
> > > Subject: [Vantage] Re: Tax Connect Bug
> > >
> > >
> > >
> > > Manasa,
> > >
> > > We are on 8.03.404b. According to Epicor, the fix is scheduled to be
> > > released in the 8.03.408 service pack...IF they have a fix by then.
> > > Programming is still working on resolving this issue.
> > >
> > > Jen
> > >
> > > --- In vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
> > <mailto:vantage%40yahoogroups.com> ,
> > > "Manasa Reddy" <manasa@> wrote:
> > > >
> > > > Jennifer,
> > > >
> > > > What version is this happening on?
> > > >
> > > >
> > > >
> > > > M. Manasa Reddy
> > > > manasa@
> > > > P: 630-806-2000
> > > > F: 630-806-2001
> > > >
> > > >
> > > > ________________________________
> > > >
> > > > From: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
> > <mailto:vantage%40yahoogroups.com>
> > > [mailto:vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
> > <mailto:vantage%40yahoogroups.com> ] On
> > > Behalf
> > > > Of Jennifer
> > > > Sent: Wednesday, March 04, 2009 11:06 AM
> > > > To: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
> > <mailto:vantage%40yahoogroups.com>
> > > > Subject: [Vantage] Tax Connect Bug
> > > >
> > > >
> > > >
> > > > Has anyone else out there experienced the bug releated to SCR 54509?
> > > > This bug removes tax amounts from posted invoices and then puts the
> > > > invoice on hold. Yes, I said "posted"...figure that one out.
> > > >
> > > > Has anyone out there experienced this bug but continues to use Tax
> > > > Connect? I'm curious as to the frequency this happens or if anyone
> > has
> > > a
> > > > theory as to why this is happening. Epicor is scratching their heads
> > > on
> > > > this one.
> > > >
> > > > I need to make a decision today as to whether I scrap Tax Connect or
> > > > work through the problem.
> > > >
> > > > Jennifer Mesiano
> > > > Walton Signage
> > > > IT Manager
> > > >
> > > >
> > > >
> > > >
> > > >
> > > >
> > > > [Non-text portions of this message have been removed]
> > > >
> > >
> > >
> > >
> > >
> > >
> > >
> > > [Non-text portions of this message have been removed]
> > >
> >
> >
> >
> >
> >
> >
> > [Non-text portions of this message have been removed]
> >
>
Has anyone else out there experienced the bug releated to SCR 54509? This bug removes tax amounts from posted invoices and then puts the invoice on hold. Yes, I said "posted"...figure that one out.

Has anyone out there experienced this bug but continues to use Tax Connect? I'm curious as to the frequency this happens or if anyone has a theory as to why this is happening. Epicor is scratching their heads on this one.

I need to make a decision today as to whether I scrap Tax Connect or work through the problem.


Jennifer Mesiano
Walton Signage
IT Manager
Jennifer,

What version is this happening on?



M. Manasa Reddy
manasa@...
P: 630-806-2000
F: 630-806-2001


________________________________

From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf
Of Jennifer
Sent: Wednesday, March 04, 2009 11:06 AM
To: vantage@yahoogroups.com
Subject: [Vantage] Tax Connect Bug



Has anyone else out there experienced the bug releated to SCR 54509?
This bug removes tax amounts from posted invoices and then puts the
invoice on hold. Yes, I said "posted"...figure that one out.

Has anyone out there experienced this bug but continues to use Tax
Connect? I'm curious as to the frequency this happens or if anyone has a
theory as to why this is happening. Epicor is scratching their heads on
this one.

I need to make a decision today as to whether I scrap Tax Connect or
work through the problem.

Jennifer Mesiano
Walton Signage
IT Manager






[Non-text portions of this message have been removed]
I know this is an old question. But has anyone received their yearly
maintenance agreement invoice from Epicor lately? We should have
received it last month and we haven't. I was just wondering.



Thanks,



Stephanie Geary

Controller
Triumph Fabrications - Shelbyville

sgeary@...

Office: 317/398-6684

Fax: 317/392-5006





[Non-text portions of this message have been removed]
Not an old question but an odd question...



Thanks,



Stephanie Geary

Controller
Triumph Fabrications - Shelbyville

sgeary@...

Office: 317/398-6684

Fax: 317/392-5006

________________________________

From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf
Of Geary, Stephanie
Sent: Wednesday, March 04, 2009 12:21 PM
To: vantage@yahoogroups.com
Subject: [Vantage] Vantage



I know this is an old question. But has anyone received their yearly
maintenance agreement invoice from Epicor lately? We should have
received it last month and we haven't. I was just wondering.

Thanks,

Stephanie Geary

Controller
Triumph Fabrications - Shelbyville

sgeary@... <mailto:sgeary%40triumphgroup.com>

Office: 317/398-6684

Fax: 317/392-5006

[Non-text portions of this message have been removed]




This message has been processed via your triumphgroup.com e-mail
address.



[Non-text portions of this message have been removed]
I would contact your CAM to inquire. One year we didn't get ours and I
forgot about it until all of a sudden our maintenance was cut-off (no
longer able to log into EpicWeb, etc). I contacted my CAM and he did
get us back up and running immediately, but we also were then under the
gun to pay.



-----Original Message-----
From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf
Of Geary, Stephanie
Sent: Wednesday, March 04, 2009 12:21 PM
To: vantage@yahoogroups.com
Subject: [Vantage] Vantage

I know this is an old question. But has anyone received their yearly
maintenance agreement invoice from Epicor lately? We should have
received it last month and we haven't. I was just wondering.



Thanks,



Stephanie Geary

Controller
Triumph Fabrications - Shelbyville

sgeary@...

Office: 317/398-6684

Fax: 317/392-5006





[Non-text portions of this message have been removed]



------------------------------------

Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must
have already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder
and Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/linksYahoo! Groups Links



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__________________________________________________________________________________________________________________<DIV><FONT>
Manasa,

We are on 8.03.404b. According to Epicor, the fix is scheduled to be released in the 8.03.408 service pack...IF they have a fix by then. Programming is still working on resolving this issue.

Jen


--- In vantage@yahoogroups.com, "Manasa Reddy" <manasa@...> wrote:
>
> Jennifer,
>
> What version is this happening on?
>
>
>
> M. Manasa Reddy
> manasa@...
> P: 630-806-2000
> F: 630-806-2001
>
>
> ________________________________
>
> From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf
> Of Jennifer
> Sent: Wednesday, March 04, 2009 11:06 AM
> To: vantage@yahoogroups.com
> Subject: [Vantage] Tax Connect Bug
>
>
>
> Has anyone else out there experienced the bug releated to SCR 54509?
> This bug removes tax amounts from posted invoices and then puts the
> invoice on hold. Yes, I said "posted"...figure that one out.
>
> Has anyone out there experienced this bug but continues to use Tax
> Connect? I'm curious as to the frequency this happens or if anyone has a
> theory as to why this is happening. Epicor is scratching their heads on
> this one.
>
> I need to make a decision today as to whether I scrap Tax Connect or
> work through the problem.
>
> Jennifer Mesiano
> Walton Signage
> IT Manager
>
>
>
>
>
>
> [Non-text portions of this message have been removed]
>
Just great, because we are upgrading to the 407 patch to go live on
4/1...luv it!!



M. Manasa Reddy
manasa@...
P: 630-806-2000
F: 630-806-2001


________________________________

From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf
Of Jennifer
Sent: Wednesday, March 04, 2009 12:55 PM
To: vantage@yahoogroups.com
Subject: [Vantage] Re: Tax Connect Bug



Manasa,

We are on 8.03.404b. According to Epicor, the fix is scheduled to be
released in the 8.03.408 service pack...IF they have a fix by then.
Programming is still working on resolving this issue.

Jen

--- In vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com> ,
"Manasa Reddy" <manasa@...> wrote:
>
> Jennifer,
>
> What version is this happening on?
>
>
>
> M. Manasa Reddy
> manasa@...
> P: 630-806-2000
> F: 630-806-2001
>
>
> ________________________________
>
> From: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
[mailto:vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com> ] On
Behalf
> Of Jennifer
> Sent: Wednesday, March 04, 2009 11:06 AM
> To: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
> Subject: [Vantage] Tax Connect Bug
>
>
>
> Has anyone else out there experienced the bug releated to SCR 54509?
> This bug removes tax amounts from posted invoices and then puts the
> invoice on hold. Yes, I said "posted"...figure that one out.
>
> Has anyone out there experienced this bug but continues to use Tax
> Connect? I'm curious as to the frequency this happens or if anyone has
a
> theory as to why this is happening. Epicor is scratching their heads
on
> this one.
>
> I need to make a decision today as to whether I scrap Tax Connect or
> work through the problem.
>
> Jennifer Mesiano
> Walton Signage
> IT Manager
>
>
>
>
>
>
> [Non-text portions of this message have been removed]
>






[Non-text portions of this message have been removed]
What version are you on? From what I understand this is a potential problem for any level of 8.03.40x. Are you live with Tax Connect?


--- In vantage@yahoogroups.com, "Manasa Reddy" <manasa@...> wrote:
>
> Just great, because we are upgrading to the 407 patch to go live on
> 4/1...luv it!!
>
>
>
> M. Manasa Reddy
> manasa@...
> P: 630-806-2000
> F: 630-806-2001
>
>
> ________________________________
>
> From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf
> Of Jennifer
> Sent: Wednesday, March 04, 2009 12:55 PM
> To: vantage@yahoogroups.com
> Subject: [Vantage] Re: Tax Connect Bug
>
>
>
> Manasa,
>
> We are on 8.03.404b. According to Epicor, the fix is scheduled to be
> released in the 8.03.408 service pack...IF they have a fix by then.
> Programming is still working on resolving this issue.
>
> Jen
>
> --- In vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com> ,
> "Manasa Reddy" <manasa@> wrote:
> >
> > Jennifer,
> >
> > What version is this happening on?
> >
> >
> >
> > M. Manasa Reddy
> > manasa@
> > P: 630-806-2000
> > F: 630-806-2001
> >
> >
> > ________________________________
> >
> > From: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
> [mailto:vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com> ] On
> Behalf
> > Of Jennifer
> > Sent: Wednesday, March 04, 2009 11:06 AM
> > To: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
> > Subject: [Vantage] Tax Connect Bug
> >
> >
> >
> > Has anyone else out there experienced the bug releated to SCR 54509?
> > This bug removes tax amounts from posted invoices and then puts the
> > invoice on hold. Yes, I said "posted"...figure that one out.
> >
> > Has anyone out there experienced this bug but continues to use Tax
> > Connect? I'm curious as to the frequency this happens or if anyone has
> a
> > theory as to why this is happening. Epicor is scratching their heads
> on
> > this one.
> >
> > I need to make a decision today as to whether I scrap Tax Connect or
> > work through the problem.
> >
> > Jennifer Mesiano
> > Walton Signage
> > IT Manager
> >
> >
> >
> >
> >
> >
> > [Non-text portions of this message have been removed]
> >
>
>
>
>
>
>
> [Non-text portions of this message have been removed]
>
We had to call and ask for ours. Imagine how painful that was J.





From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf
Of Geary, Stephanie
Sent: Wednesday, March 04, 2009 12:21 PM
To: vantage@yahoogroups.com
Subject: [Vantage] Vantage



I know this is an old question. But has anyone received their yearly
maintenance agreement invoice from Epicor lately? We should have
received it last month and we haven't. I was just wondering.

Thanks,

Stephanie Geary

Controller
Triumph Fabrications - Shelbyville

sgeary@... <mailto:sgeary%40triumphgroup.com>

Office: 317/398-6684

Fax: 317/392-5006

[Non-text portions of this message have been removed]





---------------------------------
This e-mail and any attachments may contain confidential and
privileged information. If you are not the intended recipient,
please notify the sender immediately by return e-mail, delete this
e-mail and destroy any copies. Any dissemination or use of this
information by a person other than the intended recipient is
unauthorized and may be illegal.

[Non-text portions of this message have been removed]
We are struggling with this problem also. We are on 405A.

If was happened 10-20 time during 2009. In that year, we had 48,000 invoices. But only maybe 25% of our invoices are taxed. We have not found a pattern, and Epicor is clueless.

Hope that helps.

Denton

--- In vantage@yahoogroups.com, "Jennifer" <jmesiano@...> wrote:
>
> Has anyone else out there experienced the bug releated to SCR 54509? This bug removes tax amounts from posted invoices and then puts the invoice on hold. Yes, I said "posted"...figure that one out.
>
> Has anyone out there experienced this bug but continues to use Tax Connect? I'm curious as to the frequency this happens or if anyone has a theory as to why this is happening. Epicor is scratching their heads on this one.
>
> I need to make a decision today as to whether I scrap Tax Connect or work through the problem.
>
>
> Jennifer Mesiano
> Walton Signage
> IT Manager
>
Is that 10-20 invoices or 10-20 invoice groups? It seems this bug is affecting the entire group...for us anyway.

How are you handling the reporting end? I take it you are running the CVARHDR.r fix to keep your aging in balance?


--- In vantage@yahoogroups.com, "dyoderbx" <dyoder@...> wrote:
>
> We are struggling with this problem also. We are on 405A.
>
> If was happened 10-20 time during 2009. In that year, we had 48,000 invoices. But only maybe 25% of our invoices are taxed. We have not found a pattern, and Epicor is clueless.
>
> Hope that helps.
>
> Denton
>
> --- In vantage@yahoogroups.com, "Jennifer" <jmesiano@> wrote:
> >
> > Has anyone else out there experienced the bug releated to SCR 54509? This bug removes tax amounts from posted invoices and then puts the invoice on hold. Yes, I said "posted"...figure that one out.
> >
> > Has anyone out there experienced this bug but continues to use Tax Connect? I'm curious as to the frequency this happens or if anyone has a theory as to why this is happening. Epicor is scratching their heads on this one.
> >
> > I need to make a decision today as to whether I scrap Tax Connect or work through the problem.
> >
> >
> > Jennifer Mesiano
> > Walton Signage
> > IT Manager
> >
>
Sorry, Jennifer, Was on vacation and never saw your email until I came
back!

We are still on Vista 8.0. We are in the middle of testing out Vantage
8.03.407. That is the level we are testing our data on. We bought Tax
Connect, but have not even implemented it yet.

Wanted to be live on it before April 1st, but I guess we will not go
there with Tax Connect.



M. Manasa Reddy
manasa@...
P: 630-806-2000
F: 630-806-2001


________________________________

From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf
Of Jennifer
Sent: Wednesday, March 04, 2009 1:21 PM
To: vantage@yahoogroups.com
Subject: [Vantage] Re: Tax Connect Bug



What version are you on? From what I understand this is a potential
problem for any level of 8.03.40x. Are you live with Tax Connect?

--- In vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com> ,
"Manasa Reddy" <manasa@...> wrote:
>
> Just great, because we are upgrading to the 407 patch to go live on
> 4/1...luv it!!
>
>
>
> M. Manasa Reddy
> manasa@...
> P: 630-806-2000
> F: 630-806-2001
>
>
> ________________________________
>
> From: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
[mailto:vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com> ] On
Behalf
> Of Jennifer
> Sent: Wednesday, March 04, 2009 12:55 PM
> To: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
> Subject: [Vantage] Re: Tax Connect Bug
>
>
>
> Manasa,
>
> We are on 8.03.404b. According to Epicor, the fix is scheduled to be
> released in the 8.03.408 service pack...IF they have a fix by then.
> Programming is still working on resolving this issue.
>
> Jen
>
> --- In vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
<mailto:vantage%40yahoogroups.com> ,
> "Manasa Reddy" <manasa@> wrote:
> >
> > Jennifer,
> >
> > What version is this happening on?
> >
> >
> >
> > M. Manasa Reddy
> > manasa@
> > P: 630-806-2000
> > F: 630-806-2001
> >
> >
> > ________________________________
> >
> > From: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
<mailto:vantage%40yahoogroups.com>
> [mailto:vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
<mailto:vantage%40yahoogroups.com> ] On
> Behalf
> > Of Jennifer
> > Sent: Wednesday, March 04, 2009 11:06 AM
> > To: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
<mailto:vantage%40yahoogroups.com>
> > Subject: [Vantage] Tax Connect Bug
> >
> >
> >
> > Has anyone else out there experienced the bug releated to SCR 54509?
> > This bug removes tax amounts from posted invoices and then puts the
> > invoice on hold. Yes, I said "posted"...figure that one out.
> >
> > Has anyone out there experienced this bug but continues to use Tax
> > Connect? I'm curious as to the frequency this happens or if anyone
has
> a
> > theory as to why this is happening. Epicor is scratching their heads
> on
> > this one.
> >
> > I need to make a decision today as to whether I scrap Tax Connect or
> > work through the problem.
> >
> > Jennifer Mesiano
> > Walton Signage
> > IT Manager
> >
> >
> >
> >
> >
> >
> > [Non-text portions of this message have been removed]
> >
>
>
>
>
>
>
> [Non-text portions of this message have been removed]
>






[Non-text portions of this message have been removed]
They may have a potential real fix for affected invoices. I submitted my db for beta testing yesterday. I should have an answer shortly as to whether the fix works. I don't think they have a fix to prevent it from happening to future invoices, but I know the SCR has been escalated. Hopefully, when they do have a fix, they won't wait until .408 to release it.


--- In vantage@yahoogroups.com, "Manasa Reddy" <manasa@...> wrote:
>
> Sorry, Jennifer, Was on vacation and never saw your email until I came
> back!
>
> We are still on Vista 8.0. We are in the middle of testing out Vantage
> 8.03.407. That is the level we are testing our data on. We bought Tax
> Connect, but have not even implemented it yet.
>
> Wanted to be live on it before April 1st, but I guess we will not go
> there with Tax Connect.
>
>
>
> M. Manasa Reddy
> manasa@...
> P: 630-806-2000
> F: 630-806-2001
>
>
> ________________________________
>
> From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf
> Of Jennifer
> Sent: Wednesday, March 04, 2009 1:21 PM
> To: vantage@yahoogroups.com
> Subject: [Vantage] Re: Tax Connect Bug
>
>
>
> What version are you on? From what I understand this is a potential
> problem for any level of 8.03.40x. Are you live with Tax Connect?
>
> --- In vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com> ,
> "Manasa Reddy" <manasa@> wrote:
> >
> > Just great, because we are upgrading to the 407 patch to go live on
> > 4/1...luv it!!
> >
> >
> >
> > M. Manasa Reddy
> > manasa@
> > P: 630-806-2000
> > F: 630-806-2001
> >
> >
> > ________________________________
> >
> > From: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
> [mailto:vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com> ] On
> Behalf
> > Of Jennifer
> > Sent: Wednesday, March 04, 2009 12:55 PM
> > To: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
> > Subject: [Vantage] Re: Tax Connect Bug
> >
> >
> >
> > Manasa,
> >
> > We are on 8.03.404b. According to Epicor, the fix is scheduled to be
> > released in the 8.03.408 service pack...IF they have a fix by then.
> > Programming is still working on resolving this issue.
> >
> > Jen
> >
> > --- In vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
> <mailto:vantage%40yahoogroups.com> ,
> > "Manasa Reddy" <manasa@> wrote:
> > >
> > > Jennifer,
> > >
> > > What version is this happening on?
> > >
> > >
> > >
> > > M. Manasa Reddy
> > > manasa@
> > > P: 630-806-2000
> > > F: 630-806-2001
> > >
> > >
> > > ________________________________
> > >
> > > From: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
> <mailto:vantage%40yahoogroups.com>
> > [mailto:vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
> <mailto:vantage%40yahoogroups.com> ] On
> > Behalf
> > > Of Jennifer
> > > Sent: Wednesday, March 04, 2009 11:06 AM
> > > To: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
> <mailto:vantage%40yahoogroups.com>
> > > Subject: [Vantage] Tax Connect Bug
> > >
> > >
> > >
> > > Has anyone else out there experienced the bug releated to SCR 54509?
> > > This bug removes tax amounts from posted invoices and then puts the
> > > invoice on hold. Yes, I said "posted"...figure that one out.
> > >
> > > Has anyone out there experienced this bug but continues to use Tax
> > > Connect? I'm curious as to the frequency this happens or if anyone
> has
> > a
> > > theory as to why this is happening. Epicor is scratching their heads
> > on
> > > this one.
> > >
> > > I need to make a decision today as to whether I scrap Tax Connect or
> > > work through the problem.
> > >
> > > Jennifer Mesiano
> > > Walton Signage
> > > IT Manager
> > >
> > >
> > >
> > >
> > >
> > >
> > > [Non-text portions of this message have been removed]
> > >
> >
> >
> >
> >
> >
> >
> > [Non-text portions of this message have been removed]
> >
>
>
>
>
>
>
> [Non-text portions of this message have been removed]
>
Well definitely keep us posted...I'm getting tired of workarounds and it
would be great if this was just one less workaround!

Thanks!


M. Manasa Reddy
manasa@...
P: 630-806-2000
F: 630-806-2001


________________________________

From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf
Of Jennifer
Sent: Thursday, March 12, 2009 5:25 PM
To: vantage@yahoogroups.com
Subject: [Vantage] Re: Tax Connect Bug



They may have a potential real fix for affected invoices. I submitted my
db for beta testing yesterday. I should have an answer shortly as to
whether the fix works. I don't think they have a fix to prevent it from
happening to future invoices, but I know the SCR has been escalated.
Hopefully, when they do have a fix, they won't wait until .408 to
release it.

--- In vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com> ,
"Manasa Reddy" <manasa@...> wrote:
>
> Sorry, Jennifer, Was on vacation and never saw your email until I came
> back!
>
> We are still on Vista 8.0. We are in the middle of testing out Vantage
> 8.03.407. That is the level we are testing our data on. We bought Tax
> Connect, but have not even implemented it yet.
>
> Wanted to be live on it before April 1st, but I guess we will not go
> there with Tax Connect.
>
>
>
> M. Manasa Reddy
> manasa@...
> P: 630-806-2000
> F: 630-806-2001
>
>
> ________________________________
>
> From: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
[mailto:vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com> ] On
Behalf
> Of Jennifer
> Sent: Wednesday, March 04, 2009 1:21 PM
> To: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
> Subject: [Vantage] Re: Tax Connect Bug
>
>
>
> What version are you on? From what I understand this is a potential
> problem for any level of 8.03.40x. Are you live with Tax Connect?
>
> --- In vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
<mailto:vantage%40yahoogroups.com> ,
> "Manasa Reddy" <manasa@> wrote:
> >
> > Just great, because we are upgrading to the 407 patch to go live on
> > 4/1...luv it!!
> >
> >
> >
> > M. Manasa Reddy
> > manasa@
> > P: 630-806-2000
> > F: 630-806-2001
> >
> >
> > ________________________________
> >
> > From: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
<mailto:vantage%40yahoogroups.com>
> [mailto:vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
<mailto:vantage%40yahoogroups.com> ] On
> Behalf
> > Of Jennifer
> > Sent: Wednesday, March 04, 2009 12:55 PM
> > To: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
<mailto:vantage%40yahoogroups.com>
> > Subject: [Vantage] Re: Tax Connect Bug
> >
> >
> >
> > Manasa,
> >
> > We are on 8.03.404b. According to Epicor, the fix is scheduled to be
> > released in the 8.03.408 service pack...IF they have a fix by then.
> > Programming is still working on resolving this issue.
> >
> > Jen
> >
> > --- In vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
<mailto:vantage%40yahoogroups.com>
> <mailto:vantage%40yahoogroups.com> ,
> > "Manasa Reddy" <manasa@> wrote:
> > >
> > > Jennifer,
> > >
> > > What version is this happening on?
> > >
> > >
> > >
> > > M. Manasa Reddy
> > > manasa@
> > > P: 630-806-2000
> > > F: 630-806-2001
> > >
> > >
> > > ________________________________
> > >
> > > From: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
<mailto:vantage%40yahoogroups.com>
> <mailto:vantage%40yahoogroups.com>
> > [mailto:vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
<mailto:vantage%40yahoogroups.com>
> <mailto:vantage%40yahoogroups.com> ] On
> > Behalf
> > > Of Jennifer
> > > Sent: Wednesday, March 04, 2009 11:06 AM
> > > To: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
<mailto:vantage%40yahoogroups.com>
> <mailto:vantage%40yahoogroups.com>
> > > Subject: [Vantage] Tax Connect Bug
> > >
> > >
> > >
> > > Has anyone else out there experienced the bug releated to SCR
54509?
> > > This bug removes tax amounts from posted invoices and then puts
the
> > > invoice on hold. Yes, I said "posted"...figure that one out.
> > >
> > > Has anyone out there experienced this bug but continues to use Tax
> > > Connect? I'm curious as to the frequency this happens or if anyone
> has
> > a
> > > theory as to why this is happening. Epicor is scratching their
heads
> > on
> > > this one.
> > >
> > > I need to make a decision today as to whether I scrap Tax Connect
or
> > > work through the problem.
> > >
> > > Jennifer Mesiano
> > > Walton Signage
> > > IT Manager
> > >
> > >
> > >
> > >
> > >
> > >
> > > [Non-text portions of this message have been removed]
> > >
> >
> >
> >
> >
> >
> >
> > [Non-text portions of this message have been removed]
> >
>
>
>
>
>
>
> [Non-text portions of this message have been removed]
>






[Non-text portions of this message have been removed]