# The requested service

**URL:** <https://www.epiusers.help/t/the-requested-service/59755>\
**Category:** Epicor ERP 10\
**Tags:** epicor\
**Created:** [September 15, 2019, 9:34am UTC](https://www.epiusers.help/t/the-requested-service/59755 "2019-09-15T09:34:26Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Shaik\_Ahmed](https://www.epiusers.help/user_avatar/www.epiusers.help/shaik_ahmed/32/2335_2.png) [@Shaik\_Ahmed](https://www.epiusers.help/u/Shaik_Ahmed)\
**Post date:** [September 15, 2019, 9:34am UTC](https://www.epiusers.help/t/the-requested-service/59755/1 "2019-09-15T09:34:26Z")

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Trying to connect application server from administrator console getting this error message in epicor10.2

 ![2](https://epiusers.help/uploads/default/original/3X/3/4/34a81ee3d0a39f70f1c607798fd26182a808feda.jpeg)

Details error

System.ServiceModel.ServiceActivationException: The requested service, ‘net.tcp://app102.dolphingroup.com/ERP1023001/Ice/BO/UserFile.svc’ could not be activated. See the server’s diagnostic trace logs for more information.

Server stack trace:

at System.ServiceModel.Channels.ConnectionUpgradeHelper.DecodeFramingFault(ClientFramingDecoder decoder, IConnection connection, Uri via, String contentType, TimeoutHelper& timeoutHelper)

at System.ServiceModel.Channels.ClientFramingDuplexSessionChannel.SendPreamble(IConnection connection, ArraySegment`1 preamble, TimeoutHelper& timeoutHelper)

at System.ServiceModel.Channels.ClientFramingDuplexSessionChannel.DuplexConnectionPoolHelper.AcceptPooledConnection(IConnection connection, TimeoutHelper& timeoutHelper)

at System.ServiceModel.Channels.ConnectionPoolHelper.EstablishConnection(TimeSpan timeout)

at System.ServiceModel.Channels.ClientFramingDuplexSessionChannel.OnOpen(TimeSpan timeout)

at System.ServiceModel.Channels.CommunicationObject.Open(TimeSpan timeout)

at System.ServiceModel.Channels.SecurityChannelFactory`1.ClientSecurityChannel`1.OnOpen(TimeSpan timeout)

at System.ServiceModel.Channels.CommunicationObject.Open(TimeSpan timeout)

at System.ServiceModel.Channels.ServiceChannel.OnOpen(TimeSpan timeout)

at System.ServiceModel.Channels.CommunicationObject.Open(TimeSpan timeout)

at System.ServiceModel.Channels.CommunicationObject.Open()

Exception rethrown at [0]:

at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)

at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)

at System.ServiceModel.ICommunicationObject.Open()

at Epicor.ServiceModel.Channels.ChannelEntry`1.CreateNewChannel()

at Epicor.ServiceModel.Channels.ImplBase`1.GetChannel()

at Epicor.ServiceModel.Channels.ImplBase`1.HandleContractBeforeCall()

at Ice.Proxy.BO.UserFileImpl.IsPasswordExpired(String userID, Int32& graceCount)

at Epicor.Mfg.Administration.ServerManagement.ApplicationServerManager.Forms.NewSessionForm.BackgroundWorker\_DoWork(Object sender, DoWorkEventArgs e)

at System.ComponentModel.BackgroundWorker.OnDoWork(DoWorkEventArgs e)

at System.ComponentModel.BackgroundWorker.WorkerThreadStart(Object argument)

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<div class="post-metadata">

**Author:** ![ckrusen](https://www.epiusers.help/user_avatar/www.epiusers.help/ckrusen/32/50584_2.png) [@ckrusen](https://www.epiusers.help/u/ckrusen)\
**Post date:** [September 15, 2019, 5:31pm UTC](https://www.epiusers.help/t/the-requested-service/59755/2 "2019-09-15T17:31:45Z")

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We use the Windows binding, so no login is required when launching the E10 client. The user that launched EAC needs to have an active E10 account, or we see that.

For example my network user ID is `beis\ckrusen` and there is an E10 user setup with dcid: `ckrusen`, Domain: `beis`, OS user: `ckrusen` I also have a domain login for `beis\exas_ckrusen`. If I login to the App server as `exas_ckrusen` and launch EAC, I’ll get that error.

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<div class="post-metadata">

**Author:** ![Shaik\_Ahmed](https://www.epiusers.help/user_avatar/www.epiusers.help/shaik_ahmed/32/2335_2.png) [@Shaik\_Ahmed](https://www.epiusers.help/u/Shaik_Ahmed)\
**Post date:** [September 16, 2019, 6:11am UTC](https://www.epiusers.help/t/the-requested-service/59755/3 "2019-09-16T06:11:06Z")

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The requested service, ‘net.tcp://app102.domain.com/ERP1023001/Ice/BO/UserFile.svc’ could not be activated. See the server’s diagnostic trace logs for more information.

Details error

Not Connected.

Application Server version has not been verified. Review the Error Message below to troubleshoot your connection issue. It may indicate you need to manually install a newer version of the Administration Console to connect or that it is not supported.

Error Message:  
The requested service, ‘net.tcp://app102.domain.com/ERP1023001/Ice/BO/UserFile.svc’ could not be activated. See the server’s diagnostic trace logs for more information.

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<div class="post-metadata">

**Author:** ![Shaik\_Ahmed](https://www.epiusers.help/user_avatar/www.epiusers.help/shaik_ahmed/32/2335_2.png) [@Shaik\_Ahmed](https://www.epiusers.help/u/Shaik_Ahmed)\
**Post date:** [September 16, 2019, 7:43am UTC](https://www.epiusers.help/t/the-requested-service/59755/4 "2019-09-16T07:43:10Z")

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Hi  
Got the solution i have added http under default website site \> bindings its working now.

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**Author:** ![Lynn](https://www.epiusers.help/letter_avatar_proxy/v4/letter/l/e274bd/32.png) [@Lynn](https://www.epiusers.help/u/Lynn)\
**Post date:** [January 18, 2022, 6:08am UTC](https://www.epiusers.help/t/the-requested-service/59755/5 "2022-01-18T06:08:30Z")

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Dear Sir:

May you help to tell me how to do it ?  
I also have the same problem.