The SMTP Server for Company has not been configured

[rnguyen (Richard Nguyen)]

Good morning,

We duplicated the Test application to make another Test copy (aka. Test2), but when resetting password for a user in the Test2, we received this error message.

Is it the error message mentioned about SMTP protocol?

And could you please suggest a way to fix it so email could be sent out from the Test2

Thanks and best regards,
R.

[Olga (Olga Klimova)]

Yes, this should be SMTP.
The settings are specified in Company Maintenance UI on Email and reporting tab.

[nanvdand (Nancy Dandridge)]

Hi @rnguyen - did you get this resolved? We’re having the same problem. We’re using G-suite on Kinetic ERP - cloud hosted.