The system cannot find the path

Kinetic ERP
1

Hello I had an issue when we try to upload a new certificate from Data Certificate Store
This is the error
Op Utc=“2025-11-03T05:31:27.0857872Z” act=“Ice:BO:DigitalCertificateStore/DigitalCertificateStoreSvcContract/AddOrUpdateDigitalCertificate” correlationId=“cb2e7a78-9fc7-4c08-846a-7afd159b7504” dur=“11.8884” cli=“clientip:3124” usr=“user” machine=“SERVERname” pid=“61284” tid=“641”>
<![CDATA[System.Security.Cryptography.CryptographicException: The system cannot find the path specified.

at System.Security.Cryptography.CryptographicException.ThrowCryptographicException(Int32 hr)
at System.Security.Cryptography.X509Certificates.X509Utils._QueryCertFileType(String fileName)
at System.Security.Cryptography.X509Certificates.X509Certificate.LoadCertificateFromFile(String fileName, Object password, X509KeyStorageFlags keyStorageFlags)
at System.Security.Cryptography.X509Certificates.X509Certificate2..ctor(String fileName)
at Ice.Internal.Lib.X509CertificateStore.X509CertificateStore.GetStoreCertificate(String friendlyName, String publicKeyFile, String privateKeyFile, String privateKeyPassword)

Could please helpme!!!

2

What are you trying to do?

1 Like
3

The SSL cert for the app server?

4

I’m trying to upload a new certificate for my electronic invoice

5

No the ssl cert is ok, is specific in module data certificate store

6

7

Ya has creado un caso con epiccare?

8

I would probably open a case to start, I am wondering what is trying to access that file location, maybe the server doesn’t have access? There’s some access issue probably. Can you see on the appserver if there’s a more detailed event?

9

Ya fue lo primero que hice, y me dicen que literal no saben, que el error no es de producto base.

10

Yes i review the event log but it not shows me what concred the library o folder cannot access!

11

Yo tengo un contacto, te paso su informacion ahora.

1 Like
12

Este es un consultor de finazas, Luis Ramirez (lramirez@ctnd.com).

Tambien hay mayan technologies que quizas tienen experiencia con este problema. Ana Muñoz (amunoz@mayantechs.com) no es de finaza pero puedes pedirle si conozca alguien.

1 Like
13

Muchas gracias Taylor
Lo buscaré.

14

Let’s try to keep the posts in English unless the original poster seems to have trouble communicating, which in this case, it seems they do not.

2 Likes
15

Sorry!! my bad!

16

vale, no problem.

17

If you do get an answer from someone, would you mind posting it back here so that we can all learn from this?

18

I’ve had some pathing issues lately that have been resolved by verifying the case sensitivity on the server paths. Assuming it’s this whole Linux migration preparation, but could be wrong.

19

What does Linux have to do with this? Is that specifically for this invoice process?

20

Probably referring to the upcoming Linux migration for cloud.

1 Like