As moderators Mike England, Steve Sanders, and myself try to keep the list
"polite".
This is probably not the best word but hopefully you get the idea.
The purpose of the list is for all of us to help each other and as such I
believe it is an indispensable tool.
It was never setup with the idea that we would "Motivate" EPICOR to change
their ways via postings on the list. Trust me, it doesn't work !!! They
have VERY thick hides ... :)
By all means, I hope everyone will post emails pointing out bugs in ANY
release / patch of Vantage. Same goes for problems encountered when
installing the software. We all find these lists helpful. The occasional
msg about the good things they do wouldn't hurt either.
All we are asking, as moderators, is that you keep the tone polite. As I
told Joe earlier today. It's ok to hold up a list of bugs for everyone to
see. I have to believe that EPICOR finds the visibility of these bugs
painful. On the other hand, kicking them in the shins at the same time to
try and get their attention is redundant.
If your frustration has reached a level where you have to "Let it out"
before you explode please feel free to email me privately. I promise to
"Feel your pain" --- not that it will do you any good but at least maybe
you'll feel better ? Or you can send Joe Jasper ( President of EPICOR ) a
scathing email and let him have it.
Try to remember that this list is for us to help each other and WE already
know the bad / evil / dark side of EPICOR. You're not telling us anything
we don't already know. At the same time there IS a "Good" side to EPICOR
... Gotta be one ... right ? Actually, there are MANY good people at EPICOR
who do a great job of supporting us. It's the system that needs a little
work ... oops ... See how easy it is to go down that road ?
Todd Anderson
FYI --- Joe Jasper = jjasper@... or 800-638-3208 ... Ask for Joe ...
"polite".
This is probably not the best word but hopefully you get the idea.
The purpose of the list is for all of us to help each other and as such I
believe it is an indispensable tool.
It was never setup with the idea that we would "Motivate" EPICOR to change
their ways via postings on the list. Trust me, it doesn't work !!! They
have VERY thick hides ... :)
By all means, I hope everyone will post emails pointing out bugs in ANY
release / patch of Vantage. Same goes for problems encountered when
installing the software. We all find these lists helpful. The occasional
msg about the good things they do wouldn't hurt either.
All we are asking, as moderators, is that you keep the tone polite. As I
told Joe earlier today. It's ok to hold up a list of bugs for everyone to
see. I have to believe that EPICOR finds the visibility of these bugs
painful. On the other hand, kicking them in the shins at the same time to
try and get their attention is redundant.
If your frustration has reached a level where you have to "Let it out"
before you explode please feel free to email me privately. I promise to
"Feel your pain" --- not that it will do you any good but at least maybe
you'll feel better ? Or you can send Joe Jasper ( President of EPICOR ) a
scathing email and let him have it.
Try to remember that this list is for us to help each other and WE already
know the bad / evil / dark side of EPICOR. You're not telling us anything
we don't already know. At the same time there IS a "Good" side to EPICOR
... Gotta be one ... right ? Actually, there are MANY good people at EPICOR
who do a great job of supporting us. It's the system that needs a little
work ... oops ... See how easy it is to go down that road ?
Todd Anderson
FYI --- Joe Jasper = jjasper@... or 800-638-3208 ... Ask for Joe ...