UI error while in customization mode

Epicor ERP 10
1

I’ve run into something I’ve never seen before. While trying to add a control to a customized version of the Customer Display form, I get the following error

Application Error

Exception caught in: Ice.Lib.EpiClientLib

Error Detail 
============
Message: Unable to create an instance of the target.
Program: Ice.Lib.EpiClientLib.dll
Method: CreateInstance

After clicking OK the warning goes away. But the instant my mouse goes over the form, I get an new error. Watch the GIF below, and the instant the mouse “leaves” the Customization Tools Dialog, and is over the form, the error pops up.

Customization%20error
Customization error.gif1001×597 114 KB

The details of the new error are:

Application Error

Exception caught in: Ice.Lib.EpiClientLib

Error Detail 
============
Message: Object reference not set to an instance of an object.
Program: Ice.Lib.EpiClientLib.dll
Method: ControlCreateMouseMoveHandler

Client Stack Trace 
==================
   at Ice.Lib.Customization.ControlEditManager.ControlCreateMouseMoveHandler(Object sender, MouseEventArgs e)
   at System.Windows.Forms.MouseEventHandler.Invoke(Object sender, MouseEventArgs e)
   at System.Windows.Forms.Control.OnMouseMove(MouseEventArgs e)
   at Infragistics.Win.UltraControlBase.OnMouseMove(MouseEventArgs e)
   at System.Windows.Forms.Control.WmMouseMove(Message& m)
   at System.Windows.Forms.Control.WndProc(Message& m)
   at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
   at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
   at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
2

Do you have the tracing screen open by chance?
Also does this happen on a new (base) customization?

3

Tracing is not turned on, and it does happen when trying to make a new customization of the base.

1 Like
4

only on this form or on all forms?
Have you tried clearing your cache (completely IE delete the folder)?

5

Correction… The problem does not appear on the base. ( I was selecting the base node, instead of the “Base Only” checkbox… :man_facepalming: )

Looks like I’m going to have to rebuild it from scratch.

1 Like
6

Try exporting / re-importing. see if that makes a difference

1 Like
7

Seems to be working now - after a HARD cache clearing (deleting folders, instead of relying on the “Clear Client Cache” from the client program.

1 Like
8

I’m pretty sure all that does is reset your hotkey :wink: (this is a sarcastic comment for those of you not so well versed in snark)