# Unable to perform receipt

**URL:** <https://www.epiusers.help/t/unable-to-perform-receipt/68697>\
**Category:** Epicor ERP 10\
**Tags:** e10\
**Created:** [July 6, 2020, 2:44pm UTC](https://www.epiusers.help/t/unable-to-perform-receipt/68697 "2020-07-06T14:44:27Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![anon51084001](https://www.epiusers.help/letter_avatar_proxy/v4/letter/a/848f3c/32.png) [@anon51084001](https://www.epiusers.help/u/anon51084001)\
**Post date:** [July 6, 2020, 2:44pm UTC](https://www.epiusers.help/t/unable-to-perform-receipt/68697/1 "2020-07-06T14:44:27Z")

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Hit the below error when checked Received. Please advice.

 ![image](https://www.epiusers.help/uploads/default/original/3X/d/7/d7ec28c50857b400b41a580a0a4e3c20378b9482.png)

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<div class="post-metadata">

**Author:** ![josecgomez](https://www.epiusers.help/user_avatar/www.epiusers.help/josecgomez/32/55731_2.png) [@josecgomez](https://www.epiusers.help/u/josecgomez)\
**Post date:** [July 6, 2020, 2:46pm UTC](https://www.epiusers.help/t/unable-to-perform-receipt/68697/2 "2020-07-06T14:46:09Z")

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Is the part serial number tracked?..

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<div class="post-metadata">

**Author:** ![Jonathan](https://www.epiusers.help/letter_avatar_proxy/v4/letter/j/aeb1de/32.png) [@Jonathan](https://www.epiusers.help/u/Jonathan)\
**Post date:** [July 6, 2020, 11:43pm UTC](https://www.epiusers.help/t/unable-to-perform-receipt/68697/5 "2020-07-06T23:43:40Z")

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Can you use the Serial Numbers button to generate/assign serial numbers before receiving?