UOM issues for non-qty bearing parts & Invalid "our quantity" unit of measure

We are starting to have some issues with UOM & supplier vs. our quantity in purchasing.

  1. We have parts on a purchase order that aren’t set up in our part master & when trying to receive in we are getting an “Invalid Our Quantity Unit of Measure” error. Anyone else having this problem. We’ve never seen this before & do a lot of purchase orders for items that aren’t set up & purchased as “other”. It won’t let us do a receiver for this item.

2)We have parts on a purchase order that are set up as inventory - sell & purchase all by UOM pkg… We bought a pkg of 12 so our purchase order says 1 pkg. But when we receive it in it is changing it to a supplier qty. of 12. This is causing a problem when entering the A/P invoice as it looks like we are receiving 12 pkgs. & causing a large variance. Again, anyone else running into this.

Both these issues just started happening over the last few days. We’ve been on V10.2.100 since June.

For #1 We had an issue with BTO (Buy To Order) parts where the UOM on the Order that the PO referenced, didn’t match the UOM on the PO.

Is the PK UOM of class COUNT? If so, what is the conversion from PK to other UOM’s (like EA)?

I strongly suggest making ambiguous UOM’s - like PK(pack), BG (bag), BX(box) - unambiguous. We have BX10 (for a box of 10), BX20, BX50, BX100 etc… - for boxes containing 10, 20, 50, 100, etc …
And the conversion for each is 1 BX10 = 10 EA, 1 BX20 = 2- EA, etc …