I created an updatable dashboard that allows our users to update sales order release “ship by” dates from the dashboard. This works fine - no known issues.
However, when we’re in sales order entry and we update the header “ship by” date, a popup comes up and asks if we want this new date to be reflected on the lines/releases of the order. When we select “yes”, it doesn’t make the update.
This only occurs on orders that were previously updated from the dashboard.
There is something goofy with Order Release where Epicor tracks if a change was “already made” and if so it bypasses the header level prompt…
I don’t remember the full details but it shouldn’t be only triggered by your updatable dashboard. If you mimic the same exact process and timing of everything in the UI instead of the uBAQ you should see the same behavior.
I tested what you said and it is true. So this is normal/intended behavior from Epicor? If so, it seems like the header level prompt shouldn’t occur if there was already a change made.