# "Update of global records not allowed"

**URL:** <https://www.epiusers.help/t/update-of-global-records-not-allowed/64991>\
**Category:** Epicor ERP 10\
**Tags:** menu-security\
**Created:** [February 28, 2020, 3:34pm UTC](https://www.epiusers.help/t/update-of-global-records-not-allowed/64991 "2020-02-28T15:34:20Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Ernie](https://www.epiusers.help/user_avatar/www.epiusers.help/ernie/32/69401_2.png) [@Ernie](https://www.epiusers.help/u/Ernie)\
**Post date:** [February 28, 2020, 3:34pm UTC](https://www.epiusers.help/t/update-of-global-records-not-allowed/64991/1 "2020-02-28T15:34:20Z")

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Trying to set up security for a new Public Cloud, but I can’t change any of the “Allow Access” or “Disallow Access” under Menu Maintenance as the check boxes are greyed out.

@Mark_Wonsil pointed me to this document

[https://epicweb.epicor.com/doc/Docs/EpicorERP\_PublicCloudGuide\_102500.pdf](https://epicweb.epicor.com/doc/Docs/EpicorERP_PublicCloudGuide_102500.pdf)

and reminded me of the Actions \> Copy Security to Current Company… for which I deserve 50 lashes with a wet noodle for forgetting.

Thanks Mark!

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**Author:** ![ZanebK](https://www.epiusers.help/letter_avatar_proxy/v4/letter/z/85f322/32.png) [@ZanebK](https://www.epiusers.help/u/ZanebK)\
**Post date:** [May 4, 2022, 3:47pm UTC](https://www.epiusers.help/t/update-of-global-records-not-allowed/64991/2 "2022-05-04T15:47:24Z")

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I know this is an old post but I’m encountering the same thing. Does anyone know what the message is referring to?

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**Author:** ![Ernie](https://www.epiusers.help/user_avatar/www.epiusers.help/ernie/32/69401_2.png) [@Ernie](https://www.epiusers.help/u/Ernie)\
**Post date:** [May 4, 2022, 4:18pm UTC](https://www.epiusers.help/t/update-of-global-records-not-allowed/64991/3 "2022-05-04T16:18:21Z")

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On Cloud environments, security is handled differently due to the sharing of resources, so this additional step of “Copy Security” is required to modify menu items in Menu Maintenance. This will need to be done for each menu item you modify.

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**Author:** ![ZanebK](https://www.epiusers.help/letter_avatar_proxy/v4/letter/z/85f322/32.png) [@ZanebK](https://www.epiusers.help/u/ZanebK)\
**Post date:** [May 4, 2022, 4:31pm UTC](https://www.epiusers.help/t/update-of-global-records-not-allowed/64991/4 "2022-05-04T16:31:45Z")

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Ah okay, thanks for confirming!