Upgrading and dashboard controls going Picasso on me

Epicor ERP 10
1

So I have a heavily customized dashboard. For some reason the filters are going to weird locations, and even if I put them back where they go and save, every time I open them, the revert back to these weird places.

Here’s it looks like in 10.2.200 (our current live system)

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Here’s what it looks like after upgrading to 10.2.400.

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I know that deleting XML custom controls is supposed to help, but this does not seem to be working. Interestingly, the XML control values are what the location values should be, but for some reason the location values keep reverting to Picasso land.

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Anyone have any good ideas on how to fix this? It’s only these 6 controls, everything else seems to be fine so far.

2

And you’re customizing the deployment? Or doing “customize Tracker View” in the Dashboard developer?

When loading the dashboard (not in developer mode), does Tools -> Layouts -> Reset Layouts cause anything to change?

And do the values from the Properties “209,40” show up anywhere in the XML editor dialog?

3

Customizing the deployment. The controls in question are in the base dashbaord. They are in the correct spot there, so I don’t know why they are moving on the customization. If I load the base they are in the right spot.

That changed the layout of some other stuff (that I didn’t want to change) but not the controls that are jacked up.

Unfortunately no. That was one of the things that I looked for.

:cry:

4

I usually have to:

  • Move a control to another wrong place
  • Save and close
  • Reopen
  • Move it to the right place
  • Save and close
  • Reopen and hope for the best

80% success rate with that.

5

Well, I’ll be damned. That worked. Apparently it must have been remembering what the “Right” ones were so it wasn’t saving it. Now it’s working. Thanks @JasonMcD

6

I see similar mismatch between the Properties and the XML Editor dialog

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7

Blockquote
80% success rate with that.

sounds like a line from Anchorman; They’ve done studies, you know. 60% of the time, it works every time.

8

You’re welcome. It’s rare I can help an expert.

A former coworker called me Sisyphus when dealing with “BOXES!!!” as I call them. Yep it’ll drive you absolutely mad.