User can't create new attachment

ERP 10
1

Hi,
I have a user trying to add a new attachment to a sales order. When I log in I have the NEW button. Her’s is grayed out. I checked her user and the menu item but don’t see any reason fer hers not to work. Any ideas?
Thanks
Melissa

2

Could it be you are trying to add it to the header, while they are adding it to the line?
(Or vice versa)

And only one has attachments enabled.

3

Any chance it’s as simple as folder or share permissions?

1 Like
4

She hadn’t selected a table to add it to yet. Totally didn’t notice :slightly_smiling_face:
Thanks