# User has InvcGrp Locked/You are not allowed to open this group **Category:** [Epicor ERP 10](https://www.epiusers.help/c/e10/5) **Created:** 2016-12-02 19:01 UTC **Views:** 16050 **Replies:** 22 **URL:** https://www.epiusers.help/t/user-has-invcgrp-locked-you-are-not-allowed-to-open-this-group/36498 --- ## Post #1 by @irus26 I'm in our Epicor 10.1.400.17 environment attempting to open Financial Management > Accounts Receivable > General Operations > Invoice Entry. The AR Invoice Entry screen opens to the Group > Detail tab. Under Group Information, I click the Group button, search Starting At for all groups. I select the only group available and receive the error message "You are not allowed to open this group." I am the user that created those groups. If I try to open with another user, that specific group I will get the error: "InvcGrp is locked by another user." which is correct. My question is why under the user that I've created those groups, I am not able to open them? Thanks, Johnny --- ## Post #2 by @Manasa I cant answer to the why...its an Epicor thing...but what you can do is log off of Epicor correctly....meaning do not hit the red 'x' in the upper right corner. Close all screens normally...meaning File --> Exit. Then when you open it again it usually unlocks it...yes it is bizarre...but this has worked for me in the past...in fact last week it happened. Manasa --- ## Post #3 by @irus26 Great! Thank you Manasa! --- ## Post #4 by @Nancy We also have this problem occasionally in 905702a. I didn't know that using the red x vs file exit made any difference. Wow! We'll have to try that next time. One other thing we have had to do, in case the file exit method doesn't work, we've had Epicor support tell us to run the 10250 AR Invoice conversion to unlock groups. Nancy --- ## Post #5 by @Manasa That is actually interesting…did it work? I ask because what I mentioned also came from tech support…. M. Manasa Reddy P: 703.471.7145 x454 manasa@euclidsys.com --- ## Post #6 by @irus26 I've run the conversion too in E10 but it didn't fix it. What it did was File->Exit. Thanks! --- ## Post #7 by @David I have found this at times as well - however the solution has been much easier at least on my side. I've just had to clear the form: Any other method of closing the form apart from what @Manasa said (File --> Exit) keeps the group locked to your user. Hope this helps :slight_smile: --- ## Post #8 by @Nancy Yes, the 10250 conversion did unlock all groups that were locked. This allowed us to delete culprit group/invoices. --- ## Post #9 by @Randy 10250 isn't in 10.2. Does anyone know if there is an equivalent? Epicor support said to have the user, or log in as them, and File > Exit. Which isn't that helpful. --- ## Post #10 by @MattSpotts We have this occasionally and the file > exit vs Red X makes not difference. This happens even if service connect runs through the invoice group process. What happens is there are methods that run at the moment of dispose of the form. Occasionally there may be an issue running all the methods in a timely manner before windows disposes of the the dll and process. The most reliable way would be use the clear form button. This has yet to leave the group locked. Alternatively what I have done in the past was create an updateable BAQ that we can simple clear the Locked by field. This comes in handy when the locked user is not available. --- ## Post #11 by @Dora conversion 1190 --- ## Post #12 by @Randy [quote="MattSpotts, post:10, topic:36498"] ... Alternatively what I have done in the past was create an updateable BAQ that we can simple clear the Locked by field. This comes in handy when the locked user is not available. [/quote] Great idea! --- ## Post #13 by @askulte FYI - User Conversion 1190 "Unlock transactions with no entry in RJ" was in our old 10.0.700.4 environment. 10.2.300. Has Conversion 680. ![image|621x22](upload://fhS6fqR3MEYeMPbWodn5DlJ2QMj.png) We had the user who Epicor said locked the group go back in, then File > Exit, and Epicor released the lock. --- ## Post #14 by @Ruben_Corral_Yrureta [quote="MattSpotts, post:10, topic:36498"] Alternatively what I have done in the past was create an updateable BAQ that we can simple clear the Locked by field. This comes in handy when the locked user is not available. [/quote] should you share with us your uBAQ file? I have created one already but I keep receiving the error message saying a different user is locking the Invoice. We are running 10.1.600.33, probably I´m doing something wrong with my uBAQActiveUsr.baq (21.1 KB) attached you will find my uBAQ approach, obviously it is not working... --- ## Post #15 by @jgehling I'm attempting to get around this by clearing the form on a FormClosing event. That way, the form is immediately cleared if the user hits "X" or does file > exit. --- ## Post #16 by @Ruben_Corral_Yrureta [quote="jgehling, post:15, topic:36498"] I’m attempting to get around this by clearing the form on a FormClosing event. That way, the form is immediately cleared if the user hits “X” or does file > exit. [/quote] sounds like a good Workaround... how is it that you are clearing the form? which command or sequence are you using? --- ## Post #17 by @jgehling I believe it is oTrans.Clear() or oTrans.ClearAll() done via a c# application customization. You can use the wizard to create a closing event. I just had this idea today but have not started implementing it yet. --- ## Post #18 by @Ruben_Corral_Yrureta I´ll try it tomorrow and let you know how it goes. --- ## Post #19 by @jgehling I know this is an old thread, but I went into the belly of the beast and found this method: BO: InvcGrp Method:UnlockGroup() You can run this method with only the group ID you want to unlock. Super useful! You should be able to call this method on form closing event! --- ## Post #20 by @Hally I have always wondered what the use cases of group locking was. Was it some errant dev on their way out putting something in place to just annoy everyone, including the admins, or was it meant to be some form of data entry control. Either way it is a pain. --- ## Post #21 by @jgehling Let's all each put in a ticket to support and ask why and ask them to change it ;) Screw storm Area 51, let's storm Epicor support with requests 🤣🤣 --- ## Post #22 by @anon1650287 This was the suggested solutions from Epicor, the one that worked was changing the users PW, then having them re-open the group and close it. Not sure why changing the password releases it. *AR / AP Invoice group is locked by another user* *Error* *Error: InvcGrp is locked by another user* *Resolution* *Try one of the following options* *OPTION 1* *Ask the user that has the group locked to enter the group and exit correctly by going to File – Exit.* * * *OPTION 2* *your IT can change the password of the user so you can access the group and then leave the group properly* * * *OPTION 3* *Run conversion to unlock group “Unlock transactions with no entry in RJ”* *For Epicor Version 9 = Conversion 10250* *For Epicor Version 10.0 to 10.500 = Conversion 1190* *For Epicor 10.1.600 to 10.2.500 = Conversion 680* *For Epicor 10.2.600 and up = Conversion 538* * * * * *Steps to run the conversion:* * * * • Open EPICOR* * • Click on System Management* * • Click on Upgrade/Mass Regeneration* * • Click on conversion Workbench* * • Click on USER RUN CONVERSION* * • Scroll down and search for RUN SEQUENCE: (Corresponding conversion)* * • Click on the checkbox button on the left of that line* * • Click on ACTIONS* * • Click on RUN PENDING CONVERSIONS* * • EXIT* * • Go back to the Group/process and try to POST* * * *A window will display, and it will tell you how many transactions were updated.* --- ## Post #23 by @tmccracken This didn't work for us - running 538 - nothing was unlocked. @jgehling how do you run the method please? BO: InvcGrp Method:UnlockGroup() thanks, --- **Canonical:** https://www.epiusers.help/t/user-has-invcgrp-locked-you-are-not-allowed-to-open-this-group/36498 **Original content:** https://www.epiusers.help/t/user-has-invcgrp-locked-you-are-not-allowed-to-open-this-group/36498