Hi,

I wonder if someone could help me with a problem that our accounts
department have come across.

Now, I don't have much of an understanding of the financial side of Vantage
as yet, so please bear with me if I'm not talking much sense - but I will
put it to you how accounts have put it to me. Here goes:-

Our Aged Payables Report shows, for a few companies, outstanding payments.
Our Accounts department have definetely paid these - there are entries in a
paper cash book, with corresponding cheque numbers. In Vantage, the
invoices are shown as open, but with a zero balance - as if they are in an
unposted payment group. However, no payment groups are open!

In Invoice Tracker, of course, they are shown as open and with the full
balance.

It does seem like these payments are trapped in an un/partially posted group
in the system.

Has anyone encountered this before, and how did you resolve it?

Thanks for any help.

Anton Wilson,
Systems Analyst,
Deanestor Healthcare
www.deanestor.co.uk