We're looking over our procedures for dealing with customer returns that
we will re-work and re-ship to them; no credits will be applied to the
associated invoice and no new sales-order is to be entered.
I have created a new job and linked the RMA to the new job using the RMA
Dispositions. How should I create the demand-link for the quantity of
re-work pieces? Should I simply do a make-to-stock demand? Or should I
link back to the job (re-open if necessary) in which the bad pieces were
manufactured, and add a re-work operation there? I'm leaning toward the
former...
Thanks.
--Ari
[Non-text portions of this message have been removed]
we will re-work and re-ship to them; no credits will be applied to the
associated invoice and no new sales-order is to be entered.
I have created a new job and linked the RMA to the new job using the RMA
Dispositions. How should I create the demand-link for the quantity of
re-work pieces? Should I simply do a make-to-stock demand? Or should I
link back to the job (re-open if necessary) in which the bad pieces were
manufactured, and add a re-work operation there? I'm leaning toward the
former...
Thanks.
--Ari
[Non-text portions of this message have been removed]