Vantage 6.1 screen freezing with terminal services

Thanks Todd,

That steered me in the right direction. Our remote site router after
five minutes of inactivety dropped the socket causing the client
session to freeze. Setting up Keepalives on the remote clients
TCP/IP registry settings did the trick.

Steve Andrews


--- In vantage@yahoogroups.com, "Todd Caughey" <caugheyt@...> wrote:
>
> Long shot but I vaguely recall an issue where certain NICs timeout
or "go to sleep" after a period of inactivity. Perhaps check any
NICs involved in their properties. Sometimes a setting of zero
disables it other times it has to be a huge number of seconds.
> -Todd C.
>
>
> -----Original Message-----
> From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com]On
Behalf Of Chris Reed
> Sent: Tuesday, October 03, 2006 3:59 AM
> To: vantage@yahoogroups.com
> Subject: [Vantage] Vantage 6.1 screen freezing with terminal
services.
>
>
>
> We are using remote desktop and terminal server to connect a
remote
> site into Vantage 6.1. After about 5 minutes of inactivity the
session
> freezes. Killing remote desktop and logging back in through remote
> desktop cures the problem. Initially I thought it may be related
to
> screensaver, however I have now disabled the screensaver both ends
> without any change. Has anyone else
> experienced this and found a resolution?
> Any help would be gratefully received
>
> Regards
>
> Steve Andrews
>
>
>
>
>
>
>
> [Non-text portions of this message have been removed]
>
We are using remote desktop and terminal server to connect a remote
site into Vantage 6.1. After about 5 minutes of inactivity the session
freezes. Killing remote desktop and logging back in through remote
desktop cures the problem. Initially I thought it may be related to
screensaver, however I have now disabled the screensaver both ends
without any change. Has anyone else
experienced this and found a resolution?
Any help would be gratefully received

Regards

Steve Andrews
Long shot but I vaguely recall an issue where certain NICs timeout or "go to sleep" after a period of inactivity. Perhaps check any NICs involved in their properties. Sometimes a setting of zero disables it other times it has to be a huge number of seconds.
-Todd C.


-----Original Message-----
From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com]On Behalf Of Chris Reed
Sent: Tuesday, October 03, 2006 3:59 AM
To: vantage@yahoogroups.com
Subject: [Vantage] Vantage 6.1 screen freezing with terminal services.



We are using remote desktop and terminal server to connect a remote
site into Vantage 6.1. After about 5 minutes of inactivity the session
freezes. Killing remote desktop and logging back in through remote
desktop cures the problem. Initially I thought it may be related to
screensaver, however I have now disabled the screensaver both ends
without any change. Has anyone else
experienced this and found a resolution?
Any help would be gratefully received

Regards

Steve Andrews







[Non-text portions of this message have been removed]