Vantage 6.10.541 - Please Help - Marking Task Complete

I'm reposting this message in the hope that someone can help us with
this.

--- In vantage@yahoogroups.com, "Judy Havlik" <judy.havlik@...> wrote:
>
> We assign task sets to our quotations. As each person completes
> their task they mark the task complete.
>
> Our final task on the quote is assigned to the Salesperson as "Get
> the Order or Close the Quote". If an order is entered from this
> quote, Vantage automatically marks the quote as a "Win". If they
do
> not get an order after 45 days they are to go into the final task
on
> the quote and click "Update"...and mark the quote as Lost and
provide
> a reason code.
>
> The salesperson is unable to "Update" the task.
> I am unable to "Update" the task.
> The salesperson is coded properly in the WorkForce...and I am
listed
> as an Authorized User for the salesperson.
>
> It's not just one quote that isn't working, I cannot mark ANY final
> tasks complete.
>
> Does anyone know where I should begin looking to correct this?
>
> Sincerely,
> Judy Havlik
> Plitek, L.L.C.
> judy.havlik@...
>
We assign task sets to our quotations. As each person completes
their task they mark the task complete.

Our final task on the quote is assigned to the Salesperson as "Get
the Order or Close the Quote". If an order is entered from this
quote, Vantage automatically marks the quote as a "Win". If they do
not get an order after 45 days they are to go into the final task on
the quote and click "Update"...and mark the quote as Lost and provide
a reason code.

The salesperson is unable to "Update" the task.
I am unable to "Update" the task.
The salesperson is coded properly in the WorkForce...and I am listed
as an Authorized User for the salesperson.

It's not just one quote that isn't working, I cannot mark ANY final
tasks complete.

Does anyone know where I should begin looking to correct this?

Sincerely,
Judy Havlik
Plitek, L.L.C.
judy.havlik@...