Vantage 8.03.405a Reports not preveiwing from any workstation

Yahoo Archive
1
Here are my notes on this issue (did a similar thing as you, VM server
first then actual server, wrote these notes down to help myself in the
many installations) hope they help:

AppServer URL should be: AppServerDC://localhost:8303
Port of Task Agent AppServer service found in progress explorer

AppServer URL should be: AppServerDC://localhost:8301
Port of database – found in progress explorer or bottom portion of
client screen

Fill in a username and password with system manager rights in the
client.

Server File Directory: physical drive name EG: D:\epicor\MfgSysData
Client File Directory: UNC path to epicor directory eg
\\servername\epicorshare\MfgSysData

Client Program Directory: UNC path to epicor directory
\\servername\epicorshare\mfgsys803\Server

Re-start AppServers: MfgSys803TaskAgent and MFgSys803ProcessServer

Printing should now work

Hope this helps.
2
I have Vantage 8.03.405a running in a test enviroment and i am having a
problem with the reports not preveiwing or printing from any of the
client machines. If i run the reports direct from the server they work
fine. When running from the clients i get the following error.

Could not find a part of the
path 'C:\MfgSysData\Reports\<user>\PurchaseOrder57797.xml'

I am thinking that there maybe a config file somewhere that is telling
the clients to look for the xml files in the C:\ drive of each client
instead of looking in the <server>. I have the required crystal runtime
installed on each client doing the testing.

Any help would be greatly appreciated.

Thanks,

Jason Abramczyk
3
I believe you need to setup the system agent with a UNC path to the
reports folder

--- In vantage@yahoogroups.com, "Jason Abramczyk" <jasona@...> wrote:
>
> I have Vantage 8.03.405a running in a test enviroment and i am
having a
> problem with the reports not preveiwing or printing from any of the
> client machines. If i run the reports direct from the server they
work
> fine. When running from the clients i get the following error.
>
> Could not find a part of the
> path 'C:\MfgSysData\Reports\<user>\PurchaseOrder57797.xml'
>
> I am thinking that there maybe a config file somewhere that is
telling
> the clients to look for the xml files in the C:\ drive of each
client
> instead of looking in the <server>. I have the required crystal
runtime
> installed on each client doing the testing.
>
> Any help would be greatly appreciated.
>
> Thanks,
>
> Jason Abramczyk
>
4
> I have Vantage 8.03.405a running in a test enviroment and i am having a
> problem with the reports not preveiwing or printing from any of the
> client machines. If i run the reports direct from the server they work
> fine. When running from the clients i get the following error.
>
> Could not find a part of the
> path 'C:\MfgSysData\Reports\<user>\PurchaseOrder57797.xml'

You're System Agent (Client File Directory) should be pointing to your
MfgSysData Share on the server and should be in the form:

\\SERVER\MfgSysData

Mark W.
5
I have checked the system agent and the client file directory is
pointing to \\<server>\MfgSysData\Live. Im stumped.

Jason.






--- In vantage@yahoogroups.com, "Mark Wonsil" <mark_wonsil@...> wrote:
>
> > I have Vantage 8.03.405a running in a test enviroment and i am
having a
> > problem with the reports not preveiwing or printing from any of the
> > client machines. If i run the reports direct from the server they
work
> > fine. When running from the clients i get the following error.
> >
> > Could not find a part of the
> > path 'C:\MfgSysData\Reports\<user>\PurchaseOrder57797.xml'
>
> You're System Agent (Client File Directory) should be pointing to your
> MfgSysData Share on the server and should be in the form:
>
> \\SERVER\MfgSysData
>
> Mark W.
>
6
> I have Vantage 8.03.405a running in a test enviroment and i am having a
> problem with the reports not preveiwing or printing from any of the
> client machines. If i run the reports direct from the server they work
> fine. When running from the clients i get the following error.

Is this test environment on the same machine? A different machine? If
different, did you remember to change the server name? If same, did you
update the port IDs in the System and Task appServer?

Did you restart your appServers after you modified the System Agent?

Mark W.
7
A couple things to fix this problem.

1- For ease of everything, make sure both the Server File Directory and the
Client File Directory are pointing to the exact same location. You can put a
Drive letter for the Server, as long as it is the same location accessed by
the client through the share, but personally it is best to just use
identical UNC paths, it does not affect speed no matter what someone may
have told you, nor does it affect speed.

2- After you make any changes to these fields, completely stop and restart
the TaskAgent and Process server for this specific database.

3- Check file permissions on the client, if the person doesn't have access
rights to the folder, then they won't be able to open up the report once it
is printed.

----- Original Message -----
From: "Jason Abramczyk" <jasona@...>
To: <vantage@yahoogroups.com>
Sent: Thursday, November 06, 2008 3:56 PM
Subject: [Vantage] Re: Vantage 8.03.405a Reports not preveiwing from any
workstation


>I have checked the system agent and the client file directory is
> pointing to \\<server>\MfgSysData\Live. Im stumped.
>
> Jason.
>
>
>
>
>
>
> --- In vantage@yahoogroups.com, "Mark Wonsil" <mark_wonsil@...> wrote:
>>
>> > I have Vantage 8.03.405a running in a test enviroment and i am
> having a
>> > problem with the reports not preveiwing or printing from any of the
>> > client machines. If i run the reports direct from the server they
> work
>> > fine. When running from the clients i get the following error.
>> >
>> > Could not find a part of the
>> > path 'C:\MfgSysData\Reports\<user>\PurchaseOrder57797.xml'
>>
>> You're System Agent (Client File Directory) should be pointing to your
>> MfgSysData Share on the server and should be in the form:
>>
>> \\SERVER\MfgSysData
>>
>> Mark W.
>>
>
>
>
> ------------------------------------
>
> Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must
> have already linked your email address to a yahoo id to enable access. )
> (1) To access the Files Section of our Yahoo!Group for Report Builder and
> Crystal Reports and other 'goodies', please goto:
> http://groups.yahoo.com/group/vantage/files/.
> (2) To search through old msg's goto:
> http://groups.yahoo.com/group/vantage/messages
> (3) To view links to Vendors that provide Vantage services goto:
> http://groups.yahoo.com/group/vantage/linksYahoo! Groups Links
>
>
>
8
Maybe check the folder permissions on the server.
Carey



To: vantage@yahoogroups.comFrom: jasona@...: Thu, 6 Nov 2008 20:56:50 +0000Subject: [Vantage] Re: Vantage 8.03.405a Reports not preveiwing from any workstation



I have checked the system agent and the client file directory is pointing to \\<server>\MfgSysData\Live. Im stumped.Jason.--- In vantage@yahoogroups.com, "Mark Wonsil" <mark_wonsil@...> wrote:>> > I have Vantage 8.03.405a running in a test enviroment and i am having a> > problem with the reports not preveiwing or printing from any of the> > client machines. If i run the reports direct from the server they work> > fine. When running from the clients i get the following error.> > > > Could not find a part of the> > path 'C:\MfgSysData\Reports\<user>\PurchaseOrder57797.xml'> > You're System Agent (Client File Directory) should be pointing to your> MfgSysData Share on the server and should be in the form:> > \\SERVER\MfgSysData> > Mark W.>





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9
We are running the test enviroment on a VMware virtual server. I have
checked the permissions on the virtual server and have allowed
everyone access. The server name is different to our live machine. I
can't think of what else it could be.

Jason.




--- In vantage@yahoogroups.com, "Mark Wonsil" <mark_wonsil@...> wrote:
>
> > I have Vantage 8.03.405a running in a test enviroment and i am
having a
> > problem with the reports not preveiwing or printing from any of
the
> > client machines. If i run the reports direct from the server they
work
> > fine. When running from the clients i get the following error.
>
> Is this test environment on the same machine? A different machine?
If
> different, did you remember to change the server name? If same, did
you
> update the port IDs in the System and Task appServer?
>
> Did you restart your appServers after you modified the System Agent?
>
> Mark W.
>
10
You cannot have the client reports folder pointing to the C: Drive. Change both locations to a UNC.
----- Original Message -----
From: Jason Abramczyk
To: vantage@yahoogroups.com
Sent: Thursday, November 06, 2008 2:56 PM
Subject: [Vantage] Re: Vantage 8.03.405a Reports not preveiwing from any workstation


I have checked the system agent and the client file directory is
pointing to \\<server>\MfgSysData\Live. Im stumped.

Jason.

--- In vantage@yahoogroups.com, "Mark Wonsil" <mark_wonsil@...> wrote:
>
> > I have Vantage 8.03.405a running in a test enviroment and i am
having a
> > problem with the reports not preveiwing or printing from any of the
> > client machines. If i run the reports direct from the server they
work
> > fine. When running from the clients i get the following error.
> >
> > Could not find a part of the
> > path 'C:\MfgSysData\Reports\<user>\PurchaseOrder57797.xml'
>
> You're System Agent (Client File Directory) should be pointing to your
> MfgSysData Share on the server and should be in the form:
>
> \\SERVER\MfgSysData
>
> Mark W.
>




Charles Carden
IT Manager
Manitex, Inc.


[Non-text portions of this message have been removed]
11
Where do i change the location for the client reports folder?

Jason.




--- In vantage@yahoogroups.com, "Charles Carden" <shadowcar1449@...>
wrote:
>
> You cannot have the client reports folder pointing to the C:
Drive. Change both locations to a UNC.
> ----- Original Message -----
> From: Jason Abramczyk
> To: vantage@yahoogroups.com
> Sent: Thursday, November 06, 2008 2:56 PM
> Subject: [Vantage] Re: Vantage 8.03.405a Reports not preveiwing
from any workstation
>
>
> I have checked the system agent and the client file directory is
> pointing to \\<server>\MfgSysData\Live. Im stumped.
>
> Jason.
>
> --- In vantage@yahoogroups.com, "Mark Wonsil" <mark_wonsil@>
wrote:
> >
> > > I have Vantage 8.03.405a running in a test enviroment and i
am
> having a
> > > problem with the reports not preveiwing or printing from any
of the
> > > client machines. If i run the reports direct from the server
they
> work
> > > fine. When running from the clients i get the following error.
> > >
> > > Could not find a part of the
> > > path 'C:\MfgSysData\Reports\<user>\PurchaseOrder57797.xml'
> >
> > You're System Agent (Client File Directory) should be pointing
to your
> > MfgSysData Share on the server and should be in the form:
> >
> > \\SERVER\MfgSysData
> >
> > Mark W.
> >
>
>
>
>
> Charles Carden
> IT Manager
> Manitex, Inc.
>
>
> [Non-text portions of this message have been removed]
>
12
System Management>Utilities>System Agent Client File Directory



Steve



-----Original Message-----
From: Jason Abramczyk [mailto:jasona@...]
Sent: November 09, 2008 2:33 PM
To: vantage@yahoogroups.com
Subject: [Vantage] Re: Vantage 8.03.405a Reports not preveiwing from any
workstation




Where do i change the location for the client reports folder?

Jason.

--- In vantage@yahoogroups <mailto:vantage%40yahoogroups.com> .com, "Charles
Carden" <shadowcar1449@...>
wrote:
>
> You cannot have the client reports folder pointing to the C:
Drive. Change both locations to a UNC.
> ----- Original Message -----
> From: Jason Abramczyk
> To: vantage@yahoogroups <mailto:vantage%40yahoogroups.com> .com
> Sent: Thursday, November 06, 2008 2:56 PM
> Subject: [Vantage] Re: Vantage 8.03.405a Reports not preveiwing
from any workstation
>
>
> I have checked the system agent and the client file directory is
> pointing to \\<server>\MfgSysData\Live. Im stumped.
>
> Jason.
>
> --- In vantage@yahoogroups <mailto:vantage%40yahoogroups.com> .com, "Mark
Wonsil" <mark_wonsil@>
wrote:
> >
> > > I have Vantage 8.03.405a running in a test enviroment and i
am
> having a
> > > problem with the reports not preveiwing or printing from any
of the
> > > client machines. If i run the reports direct from the server
they
> work
> > > fine. When running from the clients i get the following error.
> > >
> > > Could not find a part of the
> > > path 'C:\MfgSysData\Reports\<user>\PurchaseOrder57797.xml'
> >
> > You're System Agent (Client File Directory) should be pointing
to your
> > MfgSysData Share on the server and should be in the form:
> >
> > \\SERVER\MfgSysData
> >
> > Mark W.
> >
>
>
>
>
> Charles Carden
> IT Manager
> Manitex, Inc.
>
>
> [Non-text portions of this message have been removed]
>





[Non-text portions of this message have been removed]
13
Steve,

I have checked the client file directory and the location is:
\\<server>\mfgsysdata\live

This is why i am stumped on why the clients are looking in
C:\mfgsysdata\reports\<user> for the xml files. I have restarted the
appservers after any changes made.
Is there any where else that i need to check?

Jason



--- In vantage@yahoogroups.com, "vantage" <vantage@...> wrote:
>
> System Management>Utilities>System Agent Client File Directory
>
>
>
> Steve
>
>
>
> -----Original Message-----
> From: Jason Abramczyk [mailto:jasona@...]
> Sent: November 09, 2008 2:33 PM
> To: vantage@yahoogroups.com
> Subject: [Vantage] Re: Vantage 8.03.405a Reports not preveiwing
from any
> workstation
>
>
>
>
> Where do i change the location for the client reports folder?
>
> Jason.
>
> --- In vantage@yahoogroups <mailto:vantage%
40yahoogroups.com> .com, "Charles
> Carden" <shadowcar1449@>
> wrote:
> >
> > You cannot have the client reports folder pointing to the C:
> Drive. Change both locations to a UNC.
> > ----- Original Message -----
> > From: Jason Abramczyk
> > To: vantage@yahoogroups <mailto:vantage%40yahoogroups.com> .com
> > Sent: Thursday, November 06, 2008 2:56 PM
> > Subject: [Vantage] Re: Vantage 8.03.405a Reports not preveiwing
> from any workstation
> >
> >
> > I have checked the system agent and the client file directory is
> > pointing to \\<server>\MfgSysData\Live. Im stumped.
> >
> > Jason.
> >
> > --- In vantage@yahoogroups <mailto:vantage%
40yahoogroups.com> .com, "Mark
> Wonsil" <mark_wonsil@>
> wrote:
> > >
> > > > I have Vantage 8.03.405a running in a test enviroment and i
> am
> > having a
> > > > problem with the reports not preveiwing or printing from any
> of the
> > > > client machines. If i run the reports direct from the server
> they
> > work
> > > > fine. When running from the clients i get the following error.
> > > >
> > > > Could not find a part of the
> > > > path 'C:\MfgSysData\Reports\<user>\PurchaseOrder57797.xml'
> > >
> > > You're System Agent (Client File Directory) should be pointing
> to your
> > > MfgSysData Share on the server and should be in the form:
> > >
> > > \\SERVER\MfgSysData
> > >
> > > Mark W.
> > >
> >
> >
> >
> >
> > Charles Carden
> > IT Manager
> > Manitex, Inc.
> >
> >
> > [Non-text portions of this message have been removed]
> >
>
>
>
>
>
> [Non-text portions of this message have been removed]
>
14
I have seen problems with changing the default from \\
<file:///\\%3cserver%3e\mfgsys> <server>\mfgsys to something else to get the
reports o run. Try changing it back to the default and see if that works.



Steve



-----Original Message-----
From: Jason Abramczyk [mailto:jasona@...]
Sent: November 09, 2008 5:03 PM
To: vantage@yahoogroups.com
Subject: [Vantage] Re: Vantage 8.03.405a Reports not preveiwing from any
workstation



Steve,

I have checked the client file directory and the location is:
\\<server>\mfgsysdata\live

This is why i am stumped on why the clients are looking in
C:\mfgsysdata\reports\<user> for the xml files. I have restarted the
appservers after any changes made.
Is there any where else that i need to check?

Jason

--- In vantage@yahoogroups <mailto:vantage%40yahoogroups.com> .com,
"vantage" <vantage@...> wrote:
>
> System Management>Utilities>System Agent Client File Directory
>
>
>
> Steve
>
>
>
> -----Original Message-----
> From: Jason Abramczyk [mailto:jasona@...]
> Sent: November 09, 2008 2:33 PM
> To: vantage@yahoogroups <mailto:vantage%40yahoogroups.com> .com
> Subject: [Vantage] Re: Vantage 8.03.405a Reports not preveiwing
from any
> workstation
>
>
>
>
> Where do i change the location for the client reports folder?
>
> Jason.
>
> --- In vantage@yahoogroups <mailto:vantage%
40yahoogroups.com> .com, "Charles
> Carden" <shadowcar1449@>
> wrote:
> >
> > You cannot have the client reports folder pointing to the C:
> Drive. Change both locations to a UNC.
> > ----- Original Message -----
> > From: Jason Abramczyk
> > To: vantage@yahoogroups <mailto:vantage%40yahoogroups.com> .com
> > Sent: Thursday, November 06, 2008 2:56 PM
> > Subject: [Vantage] Re: Vantage 8.03.405a Reports not preveiwing
> from any workstation
> >
> >
> > I have checked the system agent and the client file directory is
> > pointing to \\<server>\MfgSysData\Live. Im stumped.
> >
> > Jason.
> >
> > --- In vantage@yahoogroups <mailto:vantage%
40yahoogroups.com> .com, "Mark
> Wonsil" <mark_wonsil@>
> wrote:
> > >
> > > > I have Vantage 8.03.405a running in a test enviroment and i
> am
> > having a
> > > > problem with the reports not preveiwing or printing from any
> of the
> > > > client machines. If i run the reports direct from the server
> they
> > work
> > > > fine. When running from the clients i get the following error.
> > > >
> > > > Could not find a part of the
> > > > path 'C:\MfgSysData\Reports\<user>\PurchaseOrder57797.xml'
> > >
> > > You're System Agent (Client File Directory) should be pointing
> to your
> > > MfgSysData Share on the server and should be in the form:
> > >
> > > \\SERVER\MfgSysData
> > >
> > > Mark W.
> > >
> >
> >
> >
> >
> > Charles Carden
> > IT Manager
> > Manitex, Inc.
> >
> >
> > [Non-text portions of this message have been removed]
> >
>
>
>
>
>
> [Non-text portions of this message have been removed]
>





[Non-text portions of this message have been removed]