I don't think the issue was Epicor memory cache, I think there was an issue with windows 7 caching. I will check the call details when I return to the office
Chris Thompson
Chris Thompson
On 26 Jun 2013, at 17:02, Michael Barry <mbarry@...> wrote:
> Seriously? The only thing the Epicor client caches is the presentation layer, not the content, so there is no way updates committed to the DB could simply revert to a prior state.
>
>
> Michael
>
> Michael Barry
> Aspacia Systems Inc
> 866.566.9600
> 312.803.0730 fax
> http://www.aspacia.com/
>
> On Jun 26, 2013, at 8:19 AM, Chris Thompson <chriselectrix@...> wrote:
>
>> Epicor support too us it wasn't supported on 7. We know it does work but its not supported if it breaks. We have had it where a users whole day of work has been lost (on more than one occasion) when using windows 7.
>>
>> They save the work throughout the day but the next day their changes have reverted back to what they are.
>>
>> Epicor wouldn't really offer any support but suggested it might be something to do with memory cache in windows 7.
>>
>> In fairness we haven't had many issues since but it caused a lot of hassle for the user and for IT so to multiply the potential problem by eg 30 users could be daunting especially if Epicor support won't really "support" it.
>>
>> Chris Thompson
>>
>> On 26 Jun 2013, at 15:55, "Vic Drecchio" <vic.drecchio@...> wrote:
>>
>>> You’re saying Windows 7 is not a supported OS for running Epicor ver 9.04.505C?
>>>
>>> Did I interpret that correctly?
>>>
>>> I’m running 8.03.409C just fine on Windows 7 x64 and I’ve tested it on Windows 8, too, without a problem.
>>>
>>> From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf Of Chris Thompson
>>> Sent: Wednesday, June 26, 2013 10:16 AM
>>> To: vantage@yahoogroups.com
>>> Subject: Re: [Vantage] Vantage - Screen Resolution
>>>
>>> Hi
>>>
>>> Sorry the issue is we can't upgrade our clients to windows 7 as Epicor isn't supported on it, so we have to stay with XP.
>>>
>>> It is the XP machines we are having issues with.
>>>
>>> Chris Thompson
>>>
>>> On 26 Jun 2013, at 15:10, "Turgeon, Bill" <bturgeon@... <mailto:bturgeon%40cotorelay.com> > wrote:
>>>
>>>> Windows 7 - go to control panel, then display. Set custom text size.
>>>>
>>>> From: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com> [mailto:vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com> ] On Behalf
>>>> Of Chris Thompson
>>>> Sent: Wednesday, June 26, 2013 10:03 AM
>>>> To: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
>>>> Subject: [Vantage] Vantage - Screen Resolution
>>>>
>>>> Hi
>>>>
>>>> We are looking at getting new monitors as the old ones are 800x600
>>>> (square ones).
>>>>
>>>> The new widescreens we like are recommended to use 1920x1080.
>>>>
>>>> Epicor looks really small at this resolution.
>>>>
>>>> If we change it to 1600x900 it looks the right size but the text is not
>>>> crisp.
>>>>
>>>> In windows 7 there is a personalisation screen where you can increase
>>>> the appearance of the screen to medium or large but the resolution stays
>>>> the same. Text is very crisp.
>>>>
>>>> There isn't this option on xp and nearly all of our clients are xp as
>>>> our version of Epicor (9.04.505c) isn't supported on Windows 7.
>>>>
>>>> Does anyone know of a way round this issue? (And don't suggest upgrading
>>>> to a version of Epicor that is supported on 7 :-) )
>>>>
>>>> Chris Thompson
>>>>
>>>> [Non-text portions of this message have been removed]
>>>
>>> [Non-text portions of this message have been removed]
>>>
>>> [Non-text portions of this message have been removed]
>>
>> [Non-text portions of this message have been removed]
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