Visual Scheduling board lock

system · September 29, 2002, 7:28pm

Thanks for the feedback guys, I thought there must of been a fix like the
FIXCLOCK51.r for DC lock ups. I will forward this to my local epicor support
person. I think they have problems sourcing the fix from there knowledge
base when there is a number of similar topic's to search through.

Mark Howard
Financial Controller
------------------------------------------------------
This email, together with any attachments, is intended for the named
recipient(s) only and may contain privileged and confidential information.
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without the consent of the sender.

If not an intended recipient of this email, you must not copy, distribute or
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Unless stated otherwise, this email represents only the views of the sender
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-----Original Message-----
From: Paul Lipham [mailto:pml@...]
Sent: Friday, September 27, 2002 11:27 PM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] Visual Scheduling board lock..

This has been an interesting thread on licensing. We are having the same
problems here. I just thought it was our system. I wonder why Epicor isn't
informing me of these known problems. If it wasn't for this group I don't
know what I would do.

Paul L.
ASPI

-----Original Message-----
From: Aaron Hoyt [mailto:aaron@...]
Sent: Friday, September 27, 2002 7:33 AM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] Visual Scheduling board lock..

Bart, Dan,

You are absolutely right. The party line is, boot everyone out (might as
well reboot the server while you are at it). When I addressed this directly
with Tim L (Epicor) he filled me in that it could be run without removing
anyone. When I addressed this the next time with support, I was given the
same party line. I suggested the alternative and they said the directions
are what they are to prevent liability in the event a session should get
screwed up by the reset. The second time I talked to support I got a
separate program that works better on DC licenses. I was having a problem
with the first reset program not resetting DC users. The second one (that I
only run when a DC user can't get a license that should be there) displays a
count of valid licenses vs. "reset license procedure complete".
In short, YES you can run this with all users still in.

Aaron Hoyt
Design Standards

-----Original Message-----
From: Sgroi, Bart T. [mailto:btsgroi@...]
Sent: Friday, September 27, 2002 8:19 AM
To: 'vantage@yahoogroups.com'
Subject: RE: [Vantage] Visual Scheduling board lock..

I talked to tech support about getting everyone out of Vantage before
running resetlic and they told me that I could run it with everyone still
in.

Bart Sgroi

-----Original Message-----
From: dans@... [mailto:dans@...]
Sent: Friday, September 27, 2002 8:06 AM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] Visual Scheduling board lock..

Aaron,

I am forced to run the resetlic.r about every month or two, because it
doesn't release licenses. I have to shut down form Vantage 15 data
collection stations and all of the desk tops before I run this program.

Are you telling me I do not have to boot everyone out of Vantage?

First of all I am shocked that the directions may be flawed, but this would
be great if I didn't have to burn off the mornings doughnuts by walking to
each work station.

Thanks for the tip, I may try it.

Dan

-----Original Message-----
From: Aaron Hoyt [mailto:aaron@...]
Sent: Friday, September 27, 2002 7:28 AM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] Visual Scheduling board lock..

There is a quicker and less painful answer to this. Support has a couple of
programs that will kill the old sessions (not showing in promon) called
something like resetlic.r or something like that. I have had a big issue
with this lately, so I now have a computer that runs a modified vantage.vtg
file (set to run the .r) three times a day. This has been working
wonderfully and, unlike the directions I was sent with it, I don't boot
everyone out of Vantage before running it.
This might save a few headaches. Be sure and mention that it is DC users
that you are trying to reset.
It's been a life saver for me.

Aaron Hoyt
Design Standards

-----Original Message-----
From: Diane Rowberry [mailto:diane.rowberry@...]
Sent: Friday, September 27, 2002 6:58 AM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] Visual Scheduling board lock..

Mark,

I have the same sort of problem with the data collection licenses when one
of my data collection stations crashes. I have 3 licenses and it will tell
me I am over my limit when I only have 2 functioning at that time. The
system still thinks there is a session going where there is not. Support
has informed me (and it works for my data collection machines) that you have
to shut down and restart the database to clear the error. You have to get
everyone off the system so it is inconvenient, but you might give it a
try....hope this helps.

Diane Rowberry
Westwood Precision, Inc.

-----Original Message-----
From: Mark Howard [mailto:mhoward@...]
Sent: Thursday, September 26, 2002 3:37 PM
To: 'vantage@yahoogroups.com'
Subject: [Vantage] Visual Scheduling board lock..

I have one of my schedulers crash out of Vantage and now when he goes into
Vantage to the board. It says the board is in use, how can I tell who is
locking up the board??... The scheduler only has one sesion open and I see
nothing wrong in Promon. The access to the board in only set for 2 poeple
and the other person is on hoildays.

Vantage version 5.1

Mark Howard
Financial Controller
------------------------------------------------------
This email, together with any attachments, is intended for the named
recipient(s) only and may contain privileged and confidential information.
No information within this email can be forwarded via email or verbally
without the consent of the sender.

If not an intended recipient of this email, you must not copy, distribute
or
rely upon it and any form of disclosure, modification, distribution and/or
publication of this email is prohibited.

Unless stated otherwise, this email represents only the views of the
sender
and not the views of Jaws Buckets & Attachments.

-----Original Message-----
From: Wendy Bowen [mailto:wpursche@...]
Sent: Tuesday, September 17, 2002 9:19 PM
To: vantage@yahoogroups.com
Subject: Re: [Vantage] (OT)Crystal Date Display

Thanks Dan and Dennis! Both solutions worked!!

Wendy Bowen
Network Administrator
Schmald Tool & Die, Inc.
Burton, Michigan

system · September 26, 2002, 6:38pm

I have one of my schedulers crash out of Vantage and now when he goes into
Vantage to the board. It says the board is in use, how can I tell who is
locking up the board??... The scheduler only has one sesion open and I see
nothing wrong in Promon. The access to the board in only set for 2 poeple
and the other person is on hoildays.

Vantage version 5.1

Mark Howard
Financial Controller
------------------------------------------------------
This email, together with any attachments, is intended for the named
recipient(s) only and may contain privileged and confidential information.
No information within this email can be forwarded via email or verbally
without the consent of the sender.

If not an intended recipient of this email, you must not copy, distribute or
rely upon it and any form of disclosure, modification, distribution and/or
publication of this email is prohibited.

Unless stated otherwise, this email represents only the views of the sender
and not the views of Jaws Buckets & Attachments.

-----Original Message-----
From: Wendy Bowen [mailto:wpursche@...]
Sent: Tuesday, September 17, 2002 9:19 PM
To: vantage@yahoogroups.com
Subject: Re: [Vantage] (OT)Crystal Date Display

Thanks Dan and Dennis! Both solutions worked!!

Wendy Bowen
Network Administrator
Schmald Tool & Die, Inc.
Burton, Michigan

system · September 26, 2002, 7:06pm

Mark,

I have the same sort of problem with the data collection licenses when one
of my data collection stations crashes. I have 3 licenses and it will tell
me I am over my limit when I only have 2 functioning at that time. The
system still thinks there is a session going where there is not. Support
has informed me (and it works for my data collection machines) that you have
to shut down and restart the database to clear the error. You have to get
everyone off the system so it is inconvenient, but you might give it a
try....hope this helps.

Diane Rowberry
Westwood Precision, Inc.

-----Original Message-----
From: Mark Howard [mailto:mhoward@...]
Sent: Thursday, September 26, 2002 3:37 PM
To: 'vantage@yahoogroups.com'
Subject: [Vantage] Visual Scheduling board lock..

I have one of my schedulers crash out of Vantage and now when he goes into
Vantage to the board. It says the board is in use, how can I tell who is
locking up the board??... The scheduler only has one sesion open and I see
nothing wrong in Promon. The access to the board in only set for 2 poeple
and the other person is on hoildays.

Vantage version 5.1

Mark Howard
Financial Controller
------------------------------------------------------
This email, together with any attachments, is intended for the named
recipient(s) only and may contain privileged and confidential information.
No information within this email can be forwarded via email or verbally
without the consent of the sender.

If not an intended recipient of this email, you must not copy, distribute
or
rely upon it and any form of disclosure, modification, distribution and/or
publication of this email is prohibited.

Unless stated otherwise, this email represents only the views of the
sender
and not the views of Jaws Buckets & Attachments.

-----Original Message-----
From: Wendy Bowen [mailto:wpursche@...]
Sent: Tuesday, September 17, 2002 9:19 PM
To: vantage@yahoogroups.com
Subject: Re: [Vantage] (OT)Crystal Date Display

Thanks Dan and Dennis! Both solutions worked!!

Wendy Bowen
Network Administrator
Schmald Tool & Die, Inc.
Burton, Michigan

system · September 27, 2002, 7:27am

There is a quicker and less painful answer to this. Support has a couple of
programs that will kill the old sessions (not showing in promon) called
something like resetlic.r or something like that. I have had a big issue
with this lately, so I now have a computer that runs a modified vantage.vtg
file (set to run the .r) three times a day. This has been working
wonderfully and, unlike the directions I was sent with it, I don't boot
everyone out of Vantage before running it.
This might save a few headaches. Be sure and mention that it is DC users
that you are trying to reset.
It's been a life saver for me.

Aaron Hoyt
Design Standards

-----Original Message-----
From: Diane Rowberry [mailto:diane.rowberry@...]
Sent: Friday, September 27, 2002 6:58 AM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] Visual Scheduling board lock..

Mark,

I have the same sort of problem with the data collection licenses when one
of my data collection stations crashes. I have 3 licenses and it will tell
me I am over my limit when I only have 2 functioning at that time. The
system still thinks there is a session going where there is not. Support
has informed me (and it works for my data collection machines) that you have
to shut down and restart the database to clear the error. You have to get
everyone off the system so it is inconvenient, but you might give it a
try....hope this helps.

Diane Rowberry
Westwood Precision, Inc.

-----Original Message-----
From: Mark Howard [mailto:mhoward@...]
Sent: Thursday, September 26, 2002 3:37 PM
To: 'vantage@yahoogroups.com'
Subject: [Vantage] Visual Scheduling board lock..

I have one of my schedulers crash out of Vantage and now when he goes into
Vantage to the board. It says the board is in use, how can I tell who is
locking up the board??... The scheduler only has one sesion open and I see
nothing wrong in Promon. The access to the board in only set for 2 poeple
and the other person is on hoildays.

Vantage version 5.1

Mark Howard
Financial Controller
------------------------------------------------------
This email, together with any attachments, is intended for the named
recipient(s) only and may contain privileged and confidential information.
No information within this email can be forwarded via email or verbally
without the consent of the sender.

If not an intended recipient of this email, you must not copy, distribute
or
rely upon it and any form of disclosure, modification, distribution and/or
publication of this email is prohibited.

Unless stated otherwise, this email represents only the views of the
sender
and not the views of Jaws Buckets & Attachments.

-----Original Message-----
From: Wendy Bowen [mailto:wpursche@...]
Sent: Tuesday, September 17, 2002 9:19 PM
To: vantage@yahoogroups.com
Subject: Re: [Vantage] (OT)Crystal Date Display

Thanks Dan and Dennis! Both solutions worked!!

Wendy Bowen
Network Administrator
Schmald Tool & Die, Inc.
Burton, Michigan

system · September 27, 2002, 8:09am

Aaron,

I am forced to run the resetlic.r about every month or two, because it
doesn't release licenses. I have to shut down form Vantage 15 data
collection stations and all of the desk tops before I run this program.

Are you telling me I do not have to boot everyone out of Vantage?

First of all I am shocked that the directions may be flawed, but this would
be great if I didn't have to burn off the mornings doughnuts by walking to
each work station.

Thanks for the tip, I may try it.

Dan

-----Original Message-----
From: Aaron Hoyt [mailto:aaron@...]
Sent: Friday, September 27, 2002 7:28 AM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] Visual Scheduling board lock..

There is a quicker and less painful answer to this. Support has a couple of
programs that will kill the old sessions (not showing in promon) called
something like resetlic.r or something like that. I have had a big issue
with this lately, so I now have a computer that runs a modified vantage.vtg
file (set to run the .r) three times a day. This has been working
wonderfully and, unlike the directions I was sent with it, I don't boot
everyone out of Vantage before running it.
This might save a few headaches. Be sure and mention that it is DC users
that you are trying to reset.
It's been a life saver for me.

Aaron Hoyt
Design Standards

-----Original Message-----
From: Diane Rowberry [mailto:diane.rowberry@...]
Sent: Friday, September 27, 2002 6:58 AM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] Visual Scheduling board lock..

Mark,

I have the same sort of problem with the data collection licenses when one
of my data collection stations crashes. I have 3 licenses and it will tell
me I am over my limit when I only have 2 functioning at that time. The
system still thinks there is a session going where there is not. Support
has informed me (and it works for my data collection machines) that you have
to shut down and restart the database to clear the error. You have to get
everyone off the system so it is inconvenient, but you might give it a
try....hope this helps.

Diane Rowberry
Westwood Precision, Inc.

-----Original Message-----
From: Mark Howard [mailto:mhoward@...]
Sent: Thursday, September 26, 2002 3:37 PM
To: 'vantage@yahoogroups.com'
Subject: [Vantage] Visual Scheduling board lock..

I have one of my schedulers crash out of Vantage and now when he goes into
Vantage to the board. It says the board is in use, how can I tell who is
locking up the board??... The scheduler only has one sesion open and I see
nothing wrong in Promon. The access to the board in only set for 2 poeple
and the other person is on hoildays.

Vantage version 5.1

Mark Howard
Financial Controller
------------------------------------------------------
This email, together with any attachments, is intended for the named
recipient(s) only and may contain privileged and confidential information.
No information within this email can be forwarded via email or verbally
without the consent of the sender.

If not an intended recipient of this email, you must not copy, distribute
or
rely upon it and any form of disclosure, modification, distribution and/or
publication of this email is prohibited.

Unless stated otherwise, this email represents only the views of the
sender
and not the views of Jaws Buckets & Attachments.

-----Original Message-----
From: Wendy Bowen [mailto:wpursche@...]
Sent: Tuesday, September 17, 2002 9:19 PM
To: vantage@yahoogroups.com
Subject: Re: [Vantage] (OT)Crystal Date Display

Thanks Dan and Dennis! Both solutions worked!!

Wendy Bowen
Network Administrator
Schmald Tool & Die, Inc.
Burton, Michigan

system · September 27, 2002, 8:17am

I talked to tech support about getting everyone out of Vantage before
running resetlic and they told me that I could run it with everyone still
in.

Bart Sgroi

-----Original Message-----
From: dans@... [mailto:dans@...]
Sent: Friday, September 27, 2002 8:06 AM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] Visual Scheduling board lock..

Aaron,

I am forced to run the resetlic.r about every month or two, because it
doesn't release licenses. I have to shut down form Vantage 15 data
collection stations and all of the desk tops before I run this program.

Are you telling me I do not have to boot everyone out of Vantage?

First of all I am shocked that the directions may be flawed, but this would
be great if I didn't have to burn off the mornings doughnuts by walking to
each work station.

Thanks for the tip, I may try it.

Dan

-----Original Message-----
From: Aaron Hoyt [mailto:aaron@...]
Sent: Friday, September 27, 2002 7:28 AM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] Visual Scheduling board lock..

There is a quicker and less painful answer to this. Support has a couple of
programs that will kill the old sessions (not showing in promon) called
something like resetlic.r or something like that. I have had a big issue
with this lately, so I now have a computer that runs a modified vantage.vtg
file (set to run the .r) three times a day. This has been working
wonderfully and, unlike the directions I was sent with it, I don't boot
everyone out of Vantage before running it.
This might save a few headaches. Be sure and mention that it is DC users
that you are trying to reset.
It's been a life saver for me.

Aaron Hoyt
Design Standards

-----Original Message-----
From: Diane Rowberry [mailto:diane.rowberry@...]
Sent: Friday, September 27, 2002 6:58 AM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] Visual Scheduling board lock..

Mark,

I have the same sort of problem with the data collection licenses when one
of my data collection stations crashes. I have 3 licenses and it will tell
me I am over my limit when I only have 2 functioning at that time. The
system still thinks there is a session going where there is not. Support
has informed me (and it works for my data collection machines) that you have
to shut down and restart the database to clear the error. You have to get
everyone off the system so it is inconvenient, but you might give it a
try....hope this helps.

Diane Rowberry
Westwood Precision, Inc.

-----Original Message-----
From: Mark Howard [mailto:mhoward@...]
Sent: Thursday, September 26, 2002 3:37 PM
To: 'vantage@yahoogroups.com'
Subject: [Vantage] Visual Scheduling board lock..

I have one of my schedulers crash out of Vantage and now when he goes into
Vantage to the board. It says the board is in use, how can I tell who is
locking up the board??... The scheduler only has one sesion open and I see
nothing wrong in Promon. The access to the board in only set for 2 poeple
and the other person is on hoildays.

Vantage version 5.1

Mark Howard
Financial Controller
------------------------------------------------------
This email, together with any attachments, is intended for the named
recipient(s) only and may contain privileged and confidential information.
No information within this email can be forwarded via email or verbally
without the consent of the sender.

If not an intended recipient of this email, you must not copy, distribute
or
rely upon it and any form of disclosure, modification, distribution and/or
publication of this email is prohibited.

Unless stated otherwise, this email represents only the views of the
sender
and not the views of Jaws Buckets & Attachments.

-----Original Message-----
From: Wendy Bowen [mailto:wpursche@...]
Sent: Tuesday, September 17, 2002 9:19 PM
To: vantage@yahoogroups.com
Subject: Re: [Vantage] (OT)Crystal Date Display

Thanks Dan and Dennis! Both solutions worked!!

Wendy Bowen
Network Administrator
Schmald Tool & Die, Inc.
Burton, Michigan

system · September 27, 2002, 8:33am

Bart, Dan,

You are absolutely right. The party line is, boot everyone out (might as
well reboot the server while you are at it). When I addressed this directly
with Tim L (Epicor) he filled me in that it could be run without removing
anyone. When I addressed this the next time with support, I was given the
same party line. I suggested the alternative and they said the directions
are what they are to prevent liability in the event a session should get
screwed up by the reset. The second time I talked to support I got a
separate program that works better on DC licenses. I was having a problem
with the first reset program not resetting DC users. The second one (that I
only run when a DC user can't get a license that should be there) displays a
count of valid licenses vs. "reset license procedure complete".
In short, YES you can run this with all users still in.

Aaron Hoyt
Design Standards

-----Original Message-----
From: Sgroi, Bart T. [mailto:btsgroi@...]
Sent: Friday, September 27, 2002 8:19 AM
To: 'vantage@yahoogroups.com'
Subject: RE: [Vantage] Visual Scheduling board lock..

I talked to tech support about getting everyone out of Vantage before
running resetlic and they told me that I could run it with everyone still
in.

Bart Sgroi

-----Original Message-----
From: dans@... [mailto:dans@...]
Sent: Friday, September 27, 2002 8:06 AM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] Visual Scheduling board lock..

Aaron,

I am forced to run the resetlic.r about every month or two, because it
doesn't release licenses. I have to shut down form Vantage 15 data
collection stations and all of the desk tops before I run this program.

Are you telling me I do not have to boot everyone out of Vantage?

First of all I am shocked that the directions may be flawed, but this would
be great if I didn't have to burn off the mornings doughnuts by walking to
each work station.

Thanks for the tip, I may try it.

Dan

-----Original Message-----
From: Aaron Hoyt [mailto:aaron@...]
Sent: Friday, September 27, 2002 7:28 AM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] Visual Scheduling board lock..

There is a quicker and less painful answer to this. Support has a couple of
programs that will kill the old sessions (not showing in promon) called
something like resetlic.r or something like that. I have had a big issue
with this lately, so I now have a computer that runs a modified vantage.vtg
file (set to run the .r) three times a day. This has been working
wonderfully and, unlike the directions I was sent with it, I don't boot
everyone out of Vantage before running it.
This might save a few headaches. Be sure and mention that it is DC users
that you are trying to reset.
It's been a life saver for me.

Aaron Hoyt
Design Standards

-----Original Message-----
From: Diane Rowberry [mailto:diane.rowberry@...]
Sent: Friday, September 27, 2002 6:58 AM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] Visual Scheduling board lock..

Mark,

I have the same sort of problem with the data collection licenses when one
of my data collection stations crashes. I have 3 licenses and it will tell
me I am over my limit when I only have 2 functioning at that time. The
system still thinks there is a session going where there is not. Support
has informed me (and it works for my data collection machines) that you have
to shut down and restart the database to clear the error. You have to get
everyone off the system so it is inconvenient, but you might give it a
try....hope this helps.

Diane Rowberry
Westwood Precision, Inc.

-----Original Message-----
From: Mark Howard [mailto:mhoward@...]
Sent: Thursday, September 26, 2002 3:37 PM
To: 'vantage@yahoogroups.com'
Subject: [Vantage] Visual Scheduling board lock..

I have one of my schedulers crash out of Vantage and now when he goes into
Vantage to the board. It says the board is in use, how can I tell who is
locking up the board??... The scheduler only has one sesion open and I see
nothing wrong in Promon. The access to the board in only set for 2 poeple
and the other person is on hoildays.

Vantage version 5.1

Mark Howard
Financial Controller
------------------------------------------------------
This email, together with any attachments, is intended for the named
recipient(s) only and may contain privileged and confidential information.
No information within this email can be forwarded via email or verbally
without the consent of the sender.

If not an intended recipient of this email, you must not copy, distribute
or
rely upon it and any form of disclosure, modification, distribution and/or
publication of this email is prohibited.

Unless stated otherwise, this email represents only the views of the
sender
and not the views of Jaws Buckets & Attachments.

-----Original Message-----
From: Wendy Bowen [mailto:wpursche@...]
Sent: Tuesday, September 17, 2002 9:19 PM
To: vantage@yahoogroups.com
Subject: Re: [Vantage] (OT)Crystal Date Display

Thanks Dan and Dennis! Both solutions worked!!

Wendy Bowen
Network Administrator
Schmald Tool & Die, Inc.
Burton, Michigan

system · September 27, 2002, 9:03am

Aaron,
Sounds like you need to get VNC and install it on your data collection
workstations. That way you can log them off Vantage or reboot them from
your workstation -- and save your calories for other tasks... unless you
like doing your morning walk through the company.

Troy Funte
Liberty Electronics

system · September 27, 2002, 9:36am

Troy,
Been there, done that.
The reset is only needed if a computer crashes or for some unknown reason
(read shop employee plays with it) it get's shut off while it still has a
session open.
For normal reboots and such I use VNC all the time. I have tweaked the DC
terminals so that they auto-logon to the network and start Vantage and go
directly to DC screen. In fact, from Vantage, I have eliminated the DC icon
from their menu so they can't get 4 DC screens going at once. Any problems,
I just close vantage and logoff that computer using VNC. About 45 seconds
to 1 minute later, it is back up and ready to go.
I appreciate the info though, it was not to long ago that I was running
around to each computer, and this was very valuable advice at that time, and
will be to anyone who is just watching the list and not asking questions.
Thanks,

Aaron Hoyt
Design Standards

-----Original Message-----
From: Troy Funte [mailto:tfunte@...]
Sent: Friday, September 27, 2002 9:05 AM
To: vantage@yahoogroups.com
Subject: Re: [Vantage] Visual Scheduling board lock..

Aaron,
Sounds like you need to get VNC and install it on your data collection
workstations. That way you can log them off Vantage or reboot them from
your workstation -- and save your calories for other tasks... unless you
like doing your morning walk through the company.

Troy Funte
Liberty Electronics

system · September 27, 2002, 9:40am

Sounds like you got it covered. Way to Go.

Troy

system · September 27, 2002, 9:45am

This has been an interesting thread on licensing. We are having the same
problems here. I just thought it was our system. I wonder why Epicor isnï¿½t
informing me of these known problems. If it wasnï¿½t for this group I donï¿½t
know what I would do.

Paul L.
ASPI

-----Original Message-----
From: Aaron Hoyt [mailto:aaron@...]
Sent: Friday, September 27, 2002 7:33 AM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] Visual Scheduling board lock..

Bart, Dan,

You are absolutely right. The party line is, boot everyone out (might as
well reboot the server while you are at it). When I addressed this directly
with Tim L (Epicor) he filled me in that it could be run without removing
anyone. When I addressed this the next time with support, I was given the
same party line. I suggested the alternative and they said the directions
are what they are to prevent liability in the event a session should get
screwed up by the reset. The second time I talked to support I got a
separate program that works better on DC licenses. I was having a problem
with the first reset program not resetting DC users. The second one (that I
only run when a DC user can't get a license that should be there) displays a
count of valid licenses vs. "reset license procedure complete".
In short, YES you can run this with all users still in.

Aaron Hoyt
Design Standards

-----Original Message-----
From: Sgroi, Bart T. [mailto:btsgroi@...]
Sent: Friday, September 27, 2002 8:19 AM
To: 'vantage@yahoogroups.com'
Subject: RE: [Vantage] Visual Scheduling board lock..

I talked to tech support about getting everyone out of Vantage before
running resetlic and they told me that I could run it with everyone still
in.

Bart Sgroi

-----Original Message-----
From: dans@... [mailto:dans@...]
Sent: Friday, September 27, 2002 8:06 AM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] Visual Scheduling board lock..

Aaron,

I am forced to run the resetlic.r about every month or two, because it
doesn't release licenses. I have to shut down form Vantage 15 data
collection stations and all of the desk tops before I run this program.

Are you telling me I do not have to boot everyone out of Vantage?

First of all I am shocked that the directions may be flawed, but this would
be great if I didn't have to burn off the mornings doughnuts by walking to
each work station.

Thanks for the tip, I may try it.

Dan

-----Original Message-----
From: Aaron Hoyt [mailto:aaron@...]
Sent: Friday, September 27, 2002 7:28 AM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] Visual Scheduling board lock..

There is a quicker and less painful answer to this. Support has a couple of
programs that will kill the old sessions (not showing in promon) called
something like resetlic.r or something like that. I have had a big issue
with this lately, so I now have a computer that runs a modified vantage.vtg
file (set to run the .r) three times a day. This has been working
wonderfully and, unlike the directions I was sent with it, I don't boot
everyone out of Vantage before running it.
This might save a few headaches. Be sure and mention that it is DC users
that you are trying to reset.
It's been a life saver for me.

Aaron Hoyt
Design Standards

-----Original Message-----
From: Diane Rowberry [mailto:diane.rowberry@...]
Sent: Friday, September 27, 2002 6:58 AM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] Visual Scheduling board lock..

Mark,

I have the same sort of problem with the data collection licenses when one
of my data collection stations crashes. I have 3 licenses and it will tell
me I am over my limit when I only have 2 functioning at that time. The
system still thinks there is a session going where there is not. Support
has informed me (and it works for my data collection machines) that you have
to shut down and restart the database to clear the error. You have to get
everyone off the system so it is inconvenient, but you might give it a
try....hope this helps.

Diane Rowberry
Westwood Precision, Inc.

-----Original Message-----
From: Mark Howard [mailto:mhoward@...]
Sent: Thursday, September 26, 2002 3:37 PM
To: 'vantage@yahoogroups.com'
Subject: [Vantage] Visual Scheduling board lock..

I have one of my schedulers crash out of Vantage and now when he goes into
Vantage to the board. It says the board is in use, how can I tell who is
locking up the board??... The scheduler only has one sesion open and I see
nothing wrong in Promon. The access to the board in only set for 2 poeple
and the other person is on hoildays.

Vantage version 5.1

Mark Howard
Financial Controller
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-----Original Message-----
From: Wendy Bowen [mailto:wpursche@...]
Sent: Tuesday, September 17, 2002 9:19 PM
To: vantage@yahoogroups.com
Subject: Re: [Vantage] (OT)Crystal Date Display

Thanks Dan and Dennis! Both solutions worked!!

Wendy Bowen
Network Administrator
Schmald Tool & Die, Inc.
Burton, Michigan