Usually for me this means the app server is hung up. so i restart the manifest app service. BUt havent done that in a while. also to avoid any problem with insite i make sure to put the weight in worldship as manually instead through a com.
Are you running WorldShip or Fed-EX express on this station also? They will compete for the Com port and give you this error.
Scott
From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf Of Mark Wagner
Sent: Thursday, February 06, 2014 9:14 AM
To: Vantage User Group
Subject: [Vantage] Weigh Scale Error - Insite Manifest
We have a Toledo Scale linked to COM Port1 with all settings matching the scale setup and in the Epicor workstation.
When we got to Get Pack Weight, we are getting the error message "the operation timed out"
Any help?
<div id="ygrps-yiv-158023025yiv1794347177ygrp-text">
<div class="ygrps-yiv-158023025yiv1794347177WordSection1"><div class="ygrps-yiv-158023025yiv1794347177MsoNormal"><span style="font-size:11.0pt;color:#1F497D;">Are you running WorldShip or Fed-EX express on this station also? They will compete for the Com port and give you this error. </span></div><div class="ygrps-yiv-158023025yiv1794347177MsoNormal"><span style="font-size:11.0pt;color:#1F497D;"> </span></div><div class="ygrps-yiv-158023025yiv1794347177MsoNormal"><span style="font-size:11.0pt;color:#1F497D;">Scott</span></div><div class="ygrps-yiv-158023025yiv1794347177MsoNormal"><span style="font-size:11.0pt;color:#1F497D;"> </span></div><div class="ygrps-yiv-158023025yiv1794347177yqt2621223675" id="ygrps-yiv-158023025yiv1794347177yqt94953"><div><div style="border-top:solid #B5C4DF 1.0pt;"><div class="ygrps-yiv-158023025yiv1794347177MsoNormal"><b><span style="font-size:10.0pt;">From:</span></b><span style="font-size:10.0pt;"> vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] <b>On Behalf Of </b>Mark Wagner<br clear="none"><b>Sent:</b> Thursday, February 06, 2014 9:14
AM
To: Vantage User Group
Subject: [Vantage] Weigh Scale Error - Insite Manifest
</div>
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