While UnApprove PO error occurs for some selected suppliers

I am getting the error “Business Layer Exception: Record in process, unable to update” while unapproving a PO, but it only occurs for selected suppliers—can anyone help me resolve this?
Business Layer Exception Record in process, unable to update. Error Detail ============ Correlation ID: 5604b999-0e31-4c26-a41d-5ed777d20218 Description: Record in process, unable to update. Program: Erp.Services.BO.PO.dll Method: ChangeApproveSwitch Table: undefined Field: undefined

To help the community provide the best answer, could you include as much of the information below as you can? Your question appears to be lacking some much needed context


  • Epicor Version
  • Deployment Type (Cloud, On Prem, 3rd Party Cloud etc)
  • The business problem you’re trying to solve
  • What you’ve already tried
  • Is this a Kinetic UX (Web) or Epicor Classic issue?
  • Is it related to a Method Directive, Data Directive, Function, BAQ, UBAQ, Configurator, etc.?
  • Any screenshots, error messages, or logs.
  • Any code you’ve written (or borrowed , make sure it is property formatted)
    ```
    code here
    ```
  • Steps to reproduce the issue

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