I’m creating a BPM to prevent closing an order (hed, dtl, release eventually) when the CancelReason_c UD field is not set. I haven’t been able to get the condition to trigger on NULL or “”, so I figured I should try it with values first, but the message box doesn’t show the field is set. I’ve also tried it with ALL ROWS and THE CHANGED ROW, but it still is empty (per the message box). The BPM is always false.
CancelReason_c is linked to user codes driving a dropdown box, if that matters.
A BAQ shows that the reason was set on OrderHed.CancelReason_c.
What am I missing?