Drop shipment will let you add as many lines as you want for the same PO release, and doesn’t check if the total of all the drop ship lines are greater than the PO qty. There is no warning. If you go over the amount on the PO on a single line, at least it warns you, but even then you can receive/drop ship as much as you want regardless of what is on the PO.
Finance thinks this is a bug, support says its working as intended and to put an idea in.
What do you guys think? What is the business case for being able to drop ship more than the backing PO, especially without warning?
@timshuwy What do you think, are they right to tell us to put in an idea or is this a bug?
If it’s a custom-made product…allows for over/under-runs.
Example - customer orders a truck of paper from us…44,000 pounds expected in a single truckload delivery. It’s an average of 22 rolls at 2000 lbs/roll. The actual shipment could be over or under…depends how each roll was finished. Some might be 1950lb, some might be 2026lb.
it is not uncommon in some industries to allow over/under shipments (and therefore, receipts) of orders… therefore we need to allow a receipt to be over received. and in teh case of a drop ship, we would also need to allow the drop ship to received/shipped for the quantity that was shipped by the supplier to your customer.
If you want to prohibit this behaviour, it would be a good use case for a BPM tha would do the validation.
The fact that it doesnt give a warning would probably be an enhancement since “it has always worked that way”… one constant challenge we have in the software world is that changing major behaviour might be exactly what YOU want, but the next customer will say “wait, we needed that”.. So we would need to define (in an enhancement) exactly what the new behaviour would be, whether it has a flag to turn it on/off, where that flag would be, etc.
It does already give a warning, but only if you drop ship extra on a single line.
So if you have a PO for 4 items, you can receive it 3 times and it doesn’t matter how far over the PO it is, you won’t get the same warning.
I understand why for your own inventory you would want to be able to receive extra, but for a customer drop ship order my brain thinks you are just trying to track if the supplier has shipped what was ordered to the customer.
You can’t over ship a job in customer shipment entry..
Fair enough tho, I will tell them to enter an idea and we will discuss finding a way to block it with a BPM
