# \#information-worker **URL:** https://www.epiusers.help/tag/information-worker/351.md [Latest](https://www.epiusers.help/latest.md) · [Categories](https://www.epiusers.help/categories.md) · [Tags](https://www.epiusers.help/tags.md) --- ## [Information Worker Install Issues](https://www.epiusers.help/t/information-worker-install-issues/72774)
**Author:** [@richard\_cj\_gardner](https://www.epiusers.help/u/richard_cj_gardner)\ **Replies:** 1\ **Last updated:** [November 16, 2021, 4:29pm UTC](https://www.epiusers.help/t/information-worker-install-issues/72774 "2021-11-16T16:29:20Z")
We’ve recently started using Epicor CRM functions and information worker and are having some troubles with it especially in regard to installing it. Pretty much every machine we have tried recently has failed. Most commo… --- ## [Epicor Information Worker Customer Import Filter for Outlook](https://www.epiusers.help/t/epicor-information-worker-customer-import-filter-for-outlook/73771)
**Author:** [@JasonCampbell](https://www.epiusers.help/u/JasonCampbell)\ **Replies:** 1\ **Last updated:** [December 17, 2020, 2:00pm UTC](https://www.epiusers.help/t/epicor-information-worker-customer-import-filter-for-outlook/73771 "2020-12-17T14:00:13Z")
In Epicor Information Worker with the Outlook add-in installed and used, does anyone know of a way to filter the customer import sync other than just customer name? That import pulls the entire customer table into outlo… --- ## [Information Worker: unable to edit sales order from outlook](https://www.epiusers.help/t/information-worker-unable-to-edit-sales-order-from-outlook/63178)
**Author:** [@pawan\_kumar](https://www.epiusers.help/u/pawan_kumar)\ **Replies:** 2\ **Last updated:** [January 4, 2020, 6:00pm UTC](https://www.epiusers.help/t/information-worker-unable-to-edit-sales-order-from-outlook/63178 "2020-01-04T18:00:26Z")
Hello, I have just configured Information Worker (IW) client for outlook and imported sales order but cannot edit the details. Is it possible to make changes in sales order through outlook so that it updates in Epicor A… --- ## [Information Worker \> Outlook \> Outgoing emails synced to Call Logs are missing attachments](https://www.epiusers.help/t/information-worker-outlook-outgoing-emails-synced-to-call-logs-are-missing-attachments/61284)
**Author:** [@KMenz](https://www.epiusers.help/u/KMenz)\ **Replies:** 0\ **Last updated:** [October 29, 2019, 10:15am UTC](https://www.epiusers.help/t/information-worker-outlook-outgoing-emails-synced-to-call-logs-are-missing-attachments/61284 "2019-10-29T10:15:34Z")
ERP version 10.2.300.17 Hi, I’ve recently installed Information Worker. I am able to email a synchronized contact and it will update the relevant CRM Call Log - but any attachments are not included in the Epicor call … --- ## [Log an email to a quote?](https://www.epiusers.help/t/log-an-email-to-a-quote/52800)
**Author:** [@darrend](https://www.epiusers.help/u/darrend)\ **Replies:** 4\ **Last updated:** [February 20, 2019, 3:32pm UTC](https://www.epiusers.help/t/log-an-email-to-a-quote/52800 "2019-02-20T15:32:50Z")
Hello, Does anyone have any experience of information worker Is it possible to log an incoming email from a customer that has a quote on epicor to log the email against it? --- ## [Info worker issue pulling the import of data through](https://www.epiusers.help/t/info-worker-issue-pulling-the-import-of-data-through/52746)
**Author:** [@darrend](https://www.epiusers.help/u/darrend)\ **Replies:** 0\ **Last updated:** [February 19, 2019, 1:02pm UTC](https://www.epiusers.help/t/info-worker-issue-pulling-the-import-of-data-through/52746 "2019-02-19T13:02:25Z")
Hello, I have installed information worker into my outlook Have set the epicor properties to my epicor.exe location When i go to try and import anything it does now bring up any data It was working ok last week but s… --- ## [Information worker](https://www.epiusers.help/t/information-worker/52541)
**Author:** [@darrend](https://www.epiusers.help/u/darrend)\ **Replies:** 3\ **Last updated:** [February 13, 2019, 4:33pm UTC](https://www.epiusers.help/t/information-worker/52541 "2019-02-13T16:33:33Z")
hello anyone ever recive this error?