They are seeing this as well:
Not every time but occasionally. So tired of being booted out and of clearing the excess user licenses.
They are seeing this as well:
Not every time but occasionally. So tired of being booted out and of clearing the excess user licenses.
I can confirm the issue has been resolved for us in 2023.2.29 (AzureAD, on-prem).
It looks like @jgehling confirms that the original issue is solved in 2024.1.15, although there are still token renewal issues using Epicor IdP
so just to get this straight, the token renewal problem is only a problem for those users who are using IdP?
We are not seeing the token renewal problem with Azure AD
Thanks for the clarification.
Morning guys!
I just wanted to give an update from our end - looks like the license issue has been resolved for us successfully. We’re on version 2024.1.15 (Kinetic/Cloud) and licenses are clearing correctly in both Prod/PILOT/Test. I’ve had some users logging in/out every 2 hours or so since Friday to see if the licenses are clearing between sessions, and as far as I can tell it’s working as expected now.
F I N A L L Y.
However, the issue with IdP logins kicking users out in random intervals throughout the day and seemingly at random is still alive and well. Hoping to see some resolution to that soon too, because I know a LOT of us are dealing with that right now. One thing at a time, I guess.
Have a good day everyone!
Thank you so much for following up.