One of the biggest issues in an implementation project is that we spend WAYYYY too little time on the shop floor (and I’m as big a part of this problem as anyone else). What @josephp shows so beautifully is that taking the time to think through the issues and then problem-solve based on reality can really make a difference.
We bag on our operators pretty regularly, but in all honesty if they aren’t making parts then we aren’t making money. If they are spending time figuring out how to use this gollywog gizmo we just gave them, we’re losing. Taking the time and spending the money to make it easy and convenient is well worth it in the long run.
(thus endeth the lesson)