We have not seen any instability in 2022.2.200.14 but we are on prem, with few customizations and a small company (45 people, 12 licenses).
I’m afraid if we had to pay $6k to Epicor to upgrade we would only do it every 5-6 years. We went 15 years before we upgraded last time (9.04 to 2022.2) I also think I would be the only one doing the upgrade and testing with the possible exception of the CFO doing some finance testing.
Sadly it seems much more complex than just a SQL backup and restore of data from one version to another. I hate getting behind on updates but this looks like it will be a major project for next year if we approve it.
We’ve been live since May23…2022 did not work out well for us either. 2023’s been OK (moved to it in Feb24). It’s not flawless, we still have some occasional quirks that require datafixes…but we’re stable.
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I hear that… we have been averaging every ~2 years for an upgrade because of the complexity and time…
I’d love to get it down to every year, 1 month from upgrading Dev to Prod Go Live. Even better if we can do it the same month every year… Every March/April we upgrade to the 202X.2.XX version – a nice and stable release shortly before Insights.
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We’re upgrading once a year in February to the a 202x.2 release. We generally lock that in for testing late-December, test through January, and then upgrade and stay static for a year. This year there was a bad enough bug that we needed to do a .release upgrade, which went smoothly.
Our upgrade testing involves about a dozen time-crunched department leads, and is pretty involved, so I try not to force that pain on us more frequently than needed!
From what I’ve seen about the 2024.1 users’ glitches, I’m glad we’re still on 2023.2 - it’s been reasonably stable. Hopefully 2024.2 is just as good.
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We are similar size to you. We have tried to update 2x a year. That said as others have stated we are probably skipping 2024.1 as it seems to have a few extra issues. As others have stated it feels like upgrading more frequently keeps us more familiar and we tend to fight fewer problems each upgrade. There are only two of us that really work with any setup or configuration of the software and we wear multiple hats in a company our size so having less hiccups at each upgrade makes life much easier.
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