# Import data from a local Excel file into Kinetic Grid

[klincecum (Kevin Lincecum)]

@klincecum

Try userdata and see if you run into the same.

[iarunkumark (Arun)]

Sorry Mate, I couldn’t succeed with user data as well. Like earlier I mentioned these locations are inaccessible.
But I this is working with another SAAS customer, who is not in Epicor cloud.

[klincecum (Kevin Lincecum)]

@iarunkumark

Like earlier I mentioned these locations are inaccessible

What I’m telling you, is if it’s not working, something is off with the environment.

I’m SaaS, on Epicor cloud. Works fine here.

[iarunkumark (Arun)]

I couldnt locate those settings yet and I’ll keep digging and let you know if found it.

[klincecum (Kevin Lincecum)]

@iarunkumark

settings

???

[iarunkumark (Arun)]

@klincecum

something is off with the environment

I mean these setup!