Mark, you are correct the Indirect time is not calculated as part of someone’s efficiency. So that does not have an effect on the calculation of efficiency provided by the report. The problem is that the report displays the total direct and indirect labor associated with each department. Well when an employee starts an Indirect Activity it’s not properly picking a department so the report doesn’t know where to dump that time so it omits it. So someone might shows 12 hours of indirect activity in a given period when they really had 30 hours because the other 18 didn’t have a department associated with it. Obviously there are other ways to get this information but since it’s supposed to be there and we are utilizing the report it would be nice to figure out why it’s not always populating.
Alex