We have two buildings within close distance around 500m. All of our Epicor users access to the servers which are located in other building. These two buildings are directly connected via dedicated gigabit WiFi connection and the connectivity is stable. Both buildings are in the same network. From th…

Are both virtuals on the same host Windows server?

[image] mhossain: sometimes it gets stuck and shows Epicor offline I just read through this and I think people missed this item. I think your Server setup has issues. There is a performance diagnostic tool to help find a few things, but your issue is not network IMO.

We’re still on 10.1.400, and don’t see as much detail about execution time in the log file. Can someone elaborate what each param in the newer <execution time> entry means. The OP had one of <executionTime total="21028" roundTrip="0" channel="42518" bpm="0" other="-21490" /> Total appears to be …

I’d highly recommend you open the admin console on the app server, install the performance & diagnostics tool by clicking the button on the screen where it lists version etc, run the tests from the tool on the sever, and post the summary diagnostics results here after running the config check module…

Great thanks for all that info, looks like your app server should be okay but may want to check out your SQL server config. Can you perform the performance tests with the client on that app server and post the results here? There is a section in help that will walk you through baseline performance t…

Hi Jeff do you mean to run the test from any client PC?

Can you launch and run the client on the app server?

Network connectivity for Epicor

Epicor ERP 10

mhossain (Mohammad Sazzad Hossain) August 26, 2019, 12:32pm 36