And believe it or not there is actually a criteria to select this on the Person/Contact Search on the Helpdesk form, but it is not greyed out, I am certainly confused here.
Got to love the copy and paste for screen shots in the forum by the way. 
And believe it or not there is actually a criteria to select this on the Person/Contact Search on the Helpdesk form, but it is not greyed out, I am certainly confused here.
Got to love the copy and paste for screen shots in the forum by the way.