We’ve been running Concur for years. We are project-oriented and the goal was to attribute expenses to project phases and service call lines. It has not worked out well. While the idea of integrating best of breed applications to Epicor, the reality hasn’t happened. Not that it can’t happen but it does not simplify the business processes and integrations are not inexpensive. You want REST access to Concur? That’s an extra each month. Want custom reports? You’ll have to invest the time to learn or pay to have them developed.
Is Concur a nice system to do expense reports? The best. Very easy. Allocates expenses to multiple project/phases. Approval process is slick. Mobile app is great. But the integration is not cheap.
Knowing what I know now and we were to decide all over again with the new Expense module for Epicor, like you, I very well might go with the less-featured but better integrated solution from Epicor.
Mark W.