I have seen other people on the forum refer to a fix from Epicor to correct case issues. Perhaps somebody has more details on what the fix actually does.
I know that back in 10.0 early versions lots of the screens were really fussy about case when they shouldn’t have been because the DB is case insensitive. Thankfully all those issues were ironed out, I did have to run an update query back in 2015 when upgrading from 9 to 10.0 to correct PartRev, otherwise we couldn’t do Kanban Receipts.