We have several rows duplicated in our Received not Invoiced for drop shipments (running standard report). When I go into the drop shipment tracker, there is only 1 receipt in there. I have searched the database by the sales order to see if these were received under a different PO/supplier - they weren’t.
I can’t run the fix program to clear this off the report because we still need to pay 1 of the receipts.
Has anyone seen this before? What was the fix? Root cause?
Thanks!
Jenn