1099 Conversion Process and US tab for Suppliers

Epicor ERP 10
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When attempting to load suppliers from a legacy system, I noticed that I had no 1099 fields or functionality in the Epicor Supplier Maintenance. I figured out that I didn’t have the CSF module activated for the US. That has now been resolved and I can see in Company Configuration that the license has been activated. However there is still no 1099 options appearing in Supplier Maintenance. After some research, I navigated to System Management > Rebuild Processes > Finance > 1099 Conversion US but the 1099 Conversion application is not listed. Is this something that I can fix or must I create a Helpdesk ticket?

Thank you in advance for any advice.

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Did you recycle your app pool?

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No I did not. How does one do that? (we are on ERP Cloud if that matters)

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Can you access the server and the Admin Console? If not then that is all the help I can be as I am not on the cloud.

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Thanks John. No I cannot. But I created a Helpdesk ticket so perhaps they can shed some light on it for me. Appreciate the help - it makes sense.

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That’s the right thing to do Nancy. If I needed to add UD fields, I would fill out a ticket and give a timeframe for the data model rebuild and a recycle. I’m hoping for the day when you can go to a portal and this process is automatically done. Same for TaskAgent restarts, etc.

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As a followup for anyone else struggling with this issue: I had to create a helpdesk ticket. If you check Company Configuration > All Modules > Localization, the Localization drop down should be set for United States.
Also - Supplier Maintenance will have a USA tab for filling out the 1099 info
Also - System Management > Rebuild Processes > Finance should have an app available called “1099 Conversion US”
EpicCare helpdesk had to resolve.

Thank you again, @Mark_Wonsil, for your advice.

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