2025.2.5 wont open App with specified Layer

Kinetic ERP
1

I’m done pulling my hair out… Open-App with specific layer worked 2 weeks ago. Time to show to Customer, Get Error
here is no active menu available for the app DEMN2050 and layer LayerName combination.
I have all possible permissions. I can Open the app from the menu with the specified Layer.
Epic Care Support says, See KB0141698 - After Upgrading to Kinetic 2025.1, why are Security Errors now being received?
I delete Layer from Parameters
Open from app calls base layer even though the menu ID I provided used desired Layer .

To test this, I took out all parameter passing

options": {
		"valueIn": [
			{
				"KeyFields.ImageID": "{QuoteHed.PierDesignFile_c}",
				"contextValue" :{
					"PassedID" : "{QuoteHed.PierDesignFile_c}"
				}
			}
		]
	}

Made called Layer( Layer in Kinetic customizations- Menu Maint) force Go to record 10

If I run Menu ID from menu. opens record 10
If I call from other App, Opens Base Layer Landing page…

:scream:

Any Ideas ??

TYIA

1 Like
2

Hello Dean !

I had a similar problem with one of my customer. If I remember right, I Saved the layer as and renamed it. Then in menu maintenance, I’ve changed the layer used by the menu to replace with the new one.

After that, I was able to open the app with the right layer using the menuID

Thank you !

3

Hello Mohamed, Welcome !!

I didn’t try renaming but created a new layer, changed the Customization in Menu Maint and it still opens base layer. Menu is a UD Menu, I called it by Menu ID.

Thanks

1 Like
4

I’m seeing the same thing in the Material Request Queue. :confused:

5

Houston , I think we have a problem…

1 Like
6

Was it working in 25.1 though?

7

Correct, Deved it then went to show to Dept Head and it failed…

8

Did you tell Support that then? They like to throw KBs at you until you prove the issue is real.

9

Sure did. He did call me when I vented in my reply to the ticket.
I have bartender labels that wont print now. Think I’m gonna have to pick my battles.

1 Like
10

I also having this issue. I have a layer on the StartProductionActivityEntry screen, and I get the same “No active menu for the app ___ and layer ___ combination…”
Did you get this resolved or is it still an issue?

11

This worked for us

12

I also had to create a ‘V2’ copy of a Layer and publish it, then apply the new V2 layer in menu maintenance everywhere. Was the only thing that worked for me.

13

Thank you for your help. I did create a “V2” and am still getting the same error. Did you have to start from scratch with the layer and completely rebuild it rather than just saving a new layer and naming it xxxV2?

14

I haven’t created a new layer yet, still frying other fish… :fish:

15

I hear you there. I have a case in for this with support. I will see what they say. Thanks again and good luck on your fish fry. :grinning_face:

1 Like