[6.1] FRx Data Export & Vantage Timeout

system · October 23, 2007, 10:03am

Todd,
If you open a session of "Office Data Collection" on his machine it
should stay on and not time out.

Chris Crosta
Scott Lamp Company

-----Original Message-----
From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf
Of Toby Boogerd
Sent: Tuesday, October 23, 2007 6:52 AM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] [6.1] FRx Data Export & Vantage Timeout

I have had same situations. When we run a report via terminal session
and leave for the weekend the report takes too long and the session
times out and it never runs. We ended up setting the session timeouts to
a high number and haven't had the problem since. I just go in to the TS
Admin Console and logoff disconnected sessions that have a long idle
time.

Toby Boogerd
Information Systems
712-324-4854 x1119

NOTICE: This email may contain confidential and proprietary information
of Rosenboom Machine & Tool, Inc. By opening any enclosed files, the
recipient agrees not to use, reproduce, disclose, or manufacture its
contents, in whole or in part, without prior written consent of
Rosenboom Machine & Tool, Inc.

________________________________

From: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
[mailto:vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com> ] On
Behalf
Of Todd Caughey
Sent: Tuesday, October 23, 2007 8:45 AM
To: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
Subject: [Vantage] [6.1] FRx Data Export & Vantage Timeout

For FRx users (on 6.1 in particular).....
My boss is exporting 5-6 years of G/L info for a year to year comparison
report. I am not sure if he has done this before. He knows it will take
a long time to run so starts the extract then locks his PC and goes
home. Twice now (Fri & Mon) it has quit with an error, part of which
reads "server timeout expired" which makes me suspicious his Vantage
session timed out due to perceived inactivity. We have the timeout set
to 4 hours.

Anyone else ever had an export crash due to the timout period kicking
in?

A workaround I will try tonight is to have him fire up the Office DC
screen before starting the export but wanted to maybe confirm that
timeout is a possible cause.

Thanks,
Todd Caughey
Harvey Vogel Mfg. Co.

________________________________
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[Non-text portions of this message have been removed]

[Non-text portions of this message have been removed]

system · October 23, 2007, 9:45am

For FRx users (on 6.1 in particular).....
My boss is exporting 5-6 years of G/L info for a year to year comparison report. I am not sure if he has done this before. He knows it will take a long time to run so starts the extract then locks his PC and goes home. Twice now (Fri & Mon) it has quit with an error, part of which reads "server timeout expired" which makes me suspicious his Vantage session timed out due to perceived inactivity. We have the timeout set to 4 hours.

Anyone else ever had an export crash due to the timout period kicking in?

A workaround I will try tonight is to have him fire up the Office DC screen before starting the export but wanted to maybe confirm that timeout is a possible cause.

Thanks,
Todd Caughey
Harvey Vogel Mfg. Co.

________________________________
The information contained in this E-mail message and any documents which may be attached are privileged and confidential, and may be protected from disclosure.

Please be aware that any use, printing, copying, disclosure or dissemination of this communication may be subject to legal restriction or sanction. If you think you have received this message in error, please reply to the sender.

For more information please visit www.harveyvogel.com

[Non-text portions of this message have been removed]

system · October 23, 2007, 9:53am

I have had same situations. When we run a report via terminal session
and leave for the weekend the report takes too long and the session
times out and it never runs. We ended up setting the session timeouts to
a high number and haven't had the problem since. I just go in to the TS
Admin Console and logoff disconnected sessions that have a long idle
time.

Toby Boogerd
Information Systems
712-324-4854 x1119

NOTICE: This email may contain confidential and proprietary information
of Rosenboom Machine & Tool, Inc. By opening any enclosed files, the
recipient agrees not to use, reproduce, disclose, or manufacture its
contents, in whole or in part, without prior written consent of
Rosenboom Machine & Tool, Inc.

________________________________

From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf
Of Todd Caughey
Sent: Tuesday, October 23, 2007 8:45 AM
To: vantage@yahoogroups.com
Subject: [Vantage] [6.1] FRx Data Export & Vantage Timeout

For FRx users (on 6.1 in particular).....
My boss is exporting 5-6 years of G/L info for a year to year comparison
report. I am not sure if he has done this before. He knows it will take
a long time to run so starts the extract then locks his PC and goes
home. Twice now (Fri & Mon) it has quit with an error, part of which
reads "server timeout expired" which makes me suspicious his Vantage
session timed out due to perceived inactivity. We have the timeout set
to 4 hours.

Anyone else ever had an export crash due to the timout period kicking
in?

A workaround I will try tonight is to have him fire up the Office DC
screen before starting the export but wanted to maybe confirm that
timeout is a possible cause.

Thanks,
Todd Caughey
Harvey Vogel Mfg. Co.

________________________________
The information contained in this E-mail message and any documents which
may be attached are privileged and confidential, and may be protected
from disclosure.

Please be aware that any use, printing, copying, disclosure or
dissemination of this communication may be subject to legal restriction
or sanction. If you think you have received this message in error,
please reply to the sender.

For more information please visit www.harveyvogel.com

[Non-text portions of this message have been removed]

[Non-text portions of this message have been removed]